Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Resolution: Skip to main contentThe warranty policy outlined on this page is for Schlage-branded products only. To view a printable PDF of the warranty information below, please go here. To...:

J Series Lever and Knob Dimensions

Resolution: LaSalle Dover Marin Torino Seville Solstice Byron...:

Vendor Access Management / VAM

Resolution: Schlage delivers powerful software solutions to managing access points in multi-family properties that meet your current access control requirements and expand to meet your growing business n...:

Residential Schlage locks: Programming, Installation, and User Guides

Resolution: Note: To program your lock, you will need your 6 digit programming code which is located in the backside of your lock. Go here to see how you get your programming code.Below you will...:

Schlage Sense: Can I use Siri With my Lock?

Resolution: The Schlage Sense - BE479, Discontinued is compatible with Siri. However, in order to accomplish this the lock must first be paired to Apple HomeKit. An Apple Hub such as a HomePod or Apple TV is a...:

Schlage Sense: Keypad not Illuminating

Resolution: If your Schlage Sense - BE479, Discontinued does not respond, sound, or illuminate to touch on the keypad, please follow the steps below. 1. Replace the BatteriesFirst we recommend replacing t...:

Why can’t I remove the key after installing the lever on a CO100 CY?

Resolution: The cylinder was installed 180 degrees out of its proper orientation. Steps 8 & 9 of the install guide show the correct method to install the cylinder and lever.:

Where can I find the UL listing information for AD-Series locks?

Resolution: Link to the UL database entry: http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/showpage.html?name=GYQS.R8458&ccnshorttitle=Electrically-controlled+Single-point+Locks+and+Latc...:

What are the Supervisor contacts used for on the PS 900series power supplies ?

Resolution: The Supervision Input, which requires a normally-closed condition, can be used for supervising power sources AC power – Green Led should be lit, also, there is a dry contact ( Supervisor...:

600 series momentary push button is re- locking to soon

Resolution: · Need to order push button with DA option ( Delayed Action settings 0-30 sec):