User questions

Question
Answer
  • ENTRY BUZZER
  • If the Von Duprin M996L Trim is too quiet, can I make it louder?
  • What would cause my Chexit to go into a weak alarm 10 seconds after arming it?
  • What would cause an EL device to pull and release?
  • What would cause an EL exit device to pull and release repeatedly?
  • What are the differences between the old PCB and the new PWM?
  • EL Device Troubleshooting Guide
  • Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • Cannot add a mobile credential to an Engage user.
  • What does the message "ID temporarily invalid" mean when it displays on a biometric hand reader?
  • ENGAGE
  • Is No-Tour available with the Engage mobile ?
  • What is the part number for the twisted tailpiece for AD/CO exit device trim locks?
  • What is the part number for the dogging assembly for a 1690/1790/2390?
  • Does EL or QEL conversion kit for Von Duprin exit devices contain mechanism cover plate?
  • Is the Falcon 1390 exit device dogging kit (4270106669) still available?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • Is there an EL conversion kit for the Falcon 2390 exit device?
  • Locknetics NC450 Strike and Fire Rating
  • Locknetics LP150/250 Power Supplies - Wiring in Fire Alarm
  • Locknectics EGB-100 and UL Listing
  • Is the Von Duprin 6223 fire rated for pairs of wood doors?
  • What is AFL on fire rated LBR exit devices?
  • What is the maximum size of a UL fire rated three (3) sided frame?
  • Are masonry T anchor fire rated?
  • When should I update the firmware in my AD Series or CO Series products?
  • My PC will not see the Android device folder structure to transfer files for the SUS application.
  • Will the Credential ID on the Isonas Pure Mobile change if they re-install the app?
  • Engage Locks - Firmware Version Not Showing Updated in Portal after Upgrade
  • FINISH HARDWARE
  • What firmware does my CO-100 lock have?
  • When are Panic Devices required?
  • What is clear opening width?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • Is a standard cylinder keyway such as "C" available in SFIC?
  • Is the C987 a small format or full size core?
  • Is the 23-030 a small format or full size core?
  • What is the maximum size of a welded elevation frame?
  • Can a door have an INPACT device and glass lights?
  • What are the dimensions of the MA Series escutcheon?
  • Can the Von Duprin Chexit device be ordered with LX latch bolt monitor?
  • LATCHBOLT MONITOR SWITCH
  • Are the M and MA locks compatible?
  • Schlage GF3000 - Installation on Glass Door with Rail
  • How long does it take to install a L Series mortise lock?