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“ firmware update with SUS android app ”

Resolution: Steps to determine what firmware version your products are currently using AND if a firmware update is suggested: 1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) applicat...:

My PC will not see the Android device folder structure to transfer files for the SUS application.

Resolution: Here are steps required to be able to transfer files from the PC to the Android device. After you plug the phone into the computer (be sure to use the USB cable that came with your Andr...:

Will the Credential ID on the Isonas Pure Mobile change if they re-install the app?

Resolution: If the ISONAS Pure Mobile application is uninstalled then reinstalled on iOS, the Device ID will be renewed thus the credential will need to be re-enrolled.On Android the ID is linke...:

Engage Locks - Firmware Version Not Showing Updated in Portal after Upgrade

Resolution: Sync the controller or lock via the mobile app to update the web portal with the new firmware version.:

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“ firmware update with SUS android app ”

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