When new product(s) are added to an existing installed customer site, all devices at that site should be updated to the latest firmware revision that is available for the most consistent user exp...
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested:
1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) applicat...
Here are steps required to be able to transfer files from the PC to the Android device.
After you plug the phone into the computer (be sure to use the USB cable that came with your Andr...
If the ISONAS Pure Mobile application is uninstalled then reinstalled on iOS, the Device ID will be renewed thus the credential will need to be re-enrolled.
On Android the ID i...