Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Engage add user
”
RELATED FAQS
Question
Answer
Cannot add a mobile credential to an Engage user.
Resolution:
We first have to make sure you have mobile credential enabled locks. The lock models should be: NDEB, LEB, CTE with MTB11 or MTB15 readers and Control 2.0 (BE467 and FE410) Make sur...:
What does the message "ID temporarily invalid" mean when it displays on a biometric hand reader?
Resolution:
Our biometric hand readers have a limitation on how many times you can try an unsuccessful hand verification. This is similar to secure computer/ system logins that kick you out after a certa...:
ENGAGE
Resolution:
Schlage wireless locks with ENGAGE technology are designed to fit into a standard mechanical ND door prep. ENGAGE cloud based web and mobile apps make it simple to configure lock settings, add user...:
Is No-Tour available with the Engage mobile ?
Resolution:
Yes, with the may May 3 2021 Engage software and firmware release, no-tour is available for the Schlage Engage Mobile Credentials. You have to make sure all devices have&...: