User questions

Question
Answer
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • What is the warranty for Schlage commercial mechanical locks?
  • schlage residential warranty
  • Does Schlage offer ND conversion kits to convert to Classroom Security function?
  • Does Schlage have a 3 3/4" backset for the ND electrified locks?
  • Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
  • Is a dead battery on the HHD covered under warranty?
  • What is SRI?
  • What products are available with an antimicrobial finish?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • Where is the date of manufacture on a 4041 closer?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • What is the Falcon lock warranty?
  • What is the warranty on a power supply?
  • What is the Von Duprin warranty?
  • What is the warranty for Steelcraft products?
  • How long is the factory warranty on a hand reader?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • Can I bypass the circuit board on a M420 M450 or M490: Unsupported voids warranty
  • Does Schlage or Falcon offer a backset greater than 5"?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • What is low battery?
  • Verify Handing & Setup of Motorized Electronic Deadbolt
  • How do I add or remove access codes for Schlage Sense Smart Deadbolt? (BE479)
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
  • Is there an On/Off switch for the 9500 Senior Swing?
  • When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
  • Will a 4040SE open and hold at 180°?
  • What would cause a Senior Swing to open too far?
  • What causes a Senior Swing door to hang open and not close?
  • Can I get a Senior Swing with a reduced opening force gearbox?
  • Why is my Senior Swing so hard to open manually?
  • What are the minimum door widths for a Senior Swing?
  • Can a Senior Swing operator be opened manually?
  • What parts of the device and trim for the 98/99 are 643E finish?
  • What finishes should be used on exit devices near the ocean or in saltwater environments?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • When were 313AN & 315AN anodized finishes changed to SP313 (695) and 622 powder coat finishes?
  • Are factory finished doors and frames available from Steelcraft?
  • Is the Schlage Latitude and Longitude lever available in a stainless steel finish?
  • What grade of stainless steel do we use in the levers on L9000 locks?
  • Are ND locks available in 629 or 630 finishes?
  • Can doors be prepared for raceways in the factory?
  • What is SRI?
  • Are stainless steel doors and frames available?
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • Is a Steelcraft Tech Data Manual available?
  • What is the minimum stile dimension on the A14-Series door?
  • What is a Dutch Door?
  • How many anchors are in a frame?
  • What is a Hospital Stop?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • What is a communicating frame?
  • What is the standard gap between a pair of doors hung with continuous hinges?
  • Are masonry T anchor fire rated?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
  • What is a Hospital Stop?
  • How many compression anchors are provide per jamb on DW-Series frames?
  • Is a Steelcraft Tech Data Manual available?
  • Does Steelcraft offer textured steel face sheets on doors?
  • What is a 45° Hospital Stop?
  • Does the SL-Series door have a square edge?
  • Are Graintech doors available with GrainTech on one face and standard panels on the others face?
  • What is a Drywall Throat Filler?
  • Is a 20 minute label door a real fire door?
  • What is the warranty for Steelcraft products?
  • What is the warranty for Schlage commercial mechanical locks?
  • How long is the factory warranty on a hand reader?
  • What is the Von Duprin warranty?
  • Are Lead Lined covers needed for LCN Closers?
  • What is an error code E04 on an LCN 4600?
  • Does wall board have to extend into the throat of a fire rated frame?
  • Why would an 8310-865 RF Receiver for power operator have a flashing "RED" light?
  • What components are needed to convert a hard wired actuator button to a wireless actuator button?
  • How do you remove an AL lock from a door?
  • What would cause a key to get stuck in a cylinder?
  • B663 only throws bolt and wont retract it.
  • Can the bar style coordinators be used with swing clear hinges?
  • Can a 9500 series operator on the push side be used with Cam lift hinges?
  • Can DE-Series frames be prepared for pocket pivot hinges?
  • What degrees of opening can a 4110 EDA be templated for?
  • What hinges can an EPT be installed with?
  • What is the template for 5BB1HW for Swing Clear Hinges?
  • Does a SEH require a door closer?
  • What is the difference between the FE and DE-Series frames
  • Can we do TW on swing clear hinges?
  • Can a 4040 Pull Side closer be mounted with Swing Clear Hinges?
  • Can a 4010 be mounted with swing clear hinges?
  • Will a Senior Swing work with swing clear hinges?
  • Can you use a 4040SE with swing clear hinges on the pull side?