User questions

Question
Answer
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the Falcon lock warranty?
  • Schlage Residential Product Warranties
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • What products are available with an antimicrobial finish?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • Lead times, Freight policies and guidelines?
  • What is the part number for the 88 series dogging screw?
  • Does the door prep need to be altered when ordering the L9000 locks lead lined?
  • Is lead lining a GJ overhead an option or even needed when used in an X-ray room?
  • What is QELA?
  • What is the current draw of a Von Duprin exit alarm kit ALK?
  • Where are hardware templates?
  • Where can I find discontinued G lock templates?
  • What is the hinge backset for 1 3/4" thick door?
  • What is the distance from the top of an 83" 600/700 model hinge to the centerline of the EPT prep?
  • What is the standard gap between a pair of doors hung with continuous hinges?
  • Where is the Fire Label located on a door and a frame?
  • What is the ND Rhodes (RHO) lever return dimension?
  • What is the ANSI recommendation for the distance between the actuator and the door opening?
  • What is maximum width, height and weight for IVES butt hinges?
  • Can a 4010 be mounted with swing clear hinges?
  • Does the SL-Series door have a square edge?
  • AUXILIARY DOOR STOP
  • What is the difference between WS406 & WS407 wall stops?
  • What is the difference between WS401 & WS401 wall stops?
  • What are Hold Open Closers & Magnets?
  • Does Von Duprin offer an exit device for exterior use?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • Can the electric strike be used in an outdoor application?
  • What hinges can an EPT be installed with?
  • Is there an electric strike for use with 98/9952?
  • Which electric strike can be used with the Von Duprin 98/9952 pool device?
  • What electric strikes are available for Von Duprin rim exit devices?
  • Can the electric strike be used in an outdoor application?
  • Which electric strike can be used with the Von Duprin 98/9952 pool device?
  • Is there an electric strike for use with 98/9952?
  • What electric strikes are available for Von Duprin rim exit devices?
  • What electric strikes can be used with the Von Duprin aluminum mullions?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • What electric strike can be used on a pair of doors with an L9000 lock?
  • What power supply is required to operate the 6000 series electric strike?
  • Can the Von Duprin 5100 electric strike be used on a pair of doors?
  • 620-Series Pushbuttons - Force or Push Strength
  • How do I get a Size 1 (ADA) closer to close against air pressure?
  • Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?
  • What is the minimum clear opening width required by ADA on a single door?
  • How do you order the L series lock with an ADA thumbturn?
  • Can you order a 1461 cylinder only?
  • Where are hardware templates?
  • What is the part number for the 6000 series electric strike 24VDC solenoid?
  • Are the 6000 series strikes field selectable for 12 or 24 VDC?
  • Can you power an electric strike or maglock from the 9500 Series Senior Swing?
  • Why would an electric strike not stay locked when turned upside down?
  • How to wire 6300 if the pigtails were lost?
  • Are the Von Duprin 6000 series electric strikes rated for continuous duty?
  • Schlage Engage and Control Locks - Using Control "Construction Fobs" on Other Devices
  • When adding a credential or updating a credential I get an error that the No Tour Credentials Are Full.
  • Schlage Engage - "Credential has been used in the past and cannot be reused" Error
  • How can I get help for my Locknetics Products?
  • What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • How do I manually change PIN length on an AD200?
  • How do I program my device?
  • Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
  • Why doesn't my AD lock go into Construction Mode?
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • What is the CO-220?
  • How do you order/read an order for contsruction fobs for the Control lock?
  • New Dual Prox and IButton fob part number