User questions

Question
Answer
  • What wire gauge is recommended for LCN hardwired actuators?
  • Is there an occupancy indicator for the ND40?
  • What replaced the D871 deadbolt?
  • What does the hotel indicator look like for the A, AL, D, and ND?
  • How do I order an occupancy indicator with the MA lock?
  • Is the S200 Series available with an Occupancy Indicator?
  • B571
  • BE479 access codes not showing on screen but still working
  • Auto-lock feature enabled on Schlage Home App but settings change
  • How far back does the history show for my BE479 Schlage Sense lock?
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
  • Difficulties FDR on Sense or Connect Locks
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Difficulties FDR on Sense or Connect Locks
  • Auto-lock feature enabled on Schlage Home App but settings change
  • BE479 access codes not showing on screen but still working
  • How far back does the history show for my BE479 Schlage Sense lock?
  • How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
  • How do I manually program the AD300 RS-485 Address?
  • What will happen if the voltage on an L lock goes above the 26V maximum range?
  • What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
  • Why does the PS900 power supply not provide any DC output when AC power light is on?
  • My PS914 has power but my 2RS card is not working?
  • How do I get service on my Astro Swing operator that isn't working properly?
  • D73 locking issues with push button.
  • What is a 7910-967?
  • What anchors are used in FEMA Tornado Resistant openings?
  • Are masonry T anchor fire rated?
  • Can an additional jamb anchor be used as a base anchor on fire rated frames?
  • Are adjustable base anchors provided with frames that are prepped for existing opening anchors?
  • What is the rough opening in walls for frame installations?
  • How many P & D (Pierce and Dimple) holes are in a frame?
  • Does wall board have to extend into the throat of a fire rated frame?
  • MASONRY ANCHOR
  • Can "toed in" or "toed out" jambs be adjusted?
  • Can out of square frames be adjusted?
  • Will a 4040SE open and hold at 180°?
  • How do I set the hold open on my 4040 closer?
  • What are Hold Open Closers & Magnets?
  • Is the B500 and B600, B700, B800 thumbturn ADA compliant?
  • Is there an ADA option for the 09-900 classroom turn?
  • How do you order the L series lock with an ADA thumbturn?
  • Are the D100 and D200-Series thumbturns ADA compliant?
  • BLADE STOP SPACER
  • Cam Action closer response.
  • What is the delay time adjustment on a Delayed Action closers?
  • Can a Cam Lift hinge be used with LCN closers?
  • What size Allen wrench is used for Closer adjustment?
  • What LCN closer is used for double acting door?
  • How do you adjust a door closer?
  • What is a Cam Lift Hinge?
  • Will an ALK sound when the exterior trim is used to enter from the pull side?
  • What power supply replaces the Von Duprin 9VDC PS9 power supply?
  • Why should you use the LX switch with an ALK being used in Von Duprin surface vertical rod devices?
  • What cylinder is used in the Falcon 24/25 exit alarm kit?
  • Can I use CD and ALK on a 98/99 series Von Duprin?
  • Does Von Duprin offer a water proof ALK?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • Are the Falcon EL solenoids rated for continuous duty?
  • Are the EL wiring harnesses still required with the new potted module?
  • Is the 900-ELK wiring adaptor required when using the PS914 power supplies?
  • What is needed to keep the EL device retracted all day?
  • Can a magnet, or sentronic device, be released and close the door from a button at a desk?
  • Will CX re-arm if door is held open?