User questions

Question
Answer
  • What is the part number for our AL series electric strike?
  • Which electric strike do I use for cylindrical locks used in a single door?
  • Is there an electric strike that will work with the 2670 Guard X?
  • Can you power a electric strike from the 7900 control boxes?
  • Will the 6300 electric strike work with the 22 series rim device?
  • Mutual authentication
  • Schlage Home App Access issues with receiving e-mail confirmation code
  • What is FIPS-201-2 compliant? How is it different than FIP-201-1?
  • How do I set the hold open on my 4040 closer?
  • What are Hold Open Closers & Magnets?
  • How do you adjust the hold open time on a 4600 (4630/4640) operator?
  • What would cause a 4111 HEDA to not hold open?
  • Can you adjust the hold open force on a 2310ME, 4310ME or 4410ME Series closer?
  • How to adjust a 4010 hold open arm?
  • Is there an Exit Alarm Retrofit Kit (EAK) for the 19 series?
  • Can fire rated exit devices have electric latch retraction?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • What Steelcraft doors can be prepped for a Von Duprin InPact device?
  • Can a 3 hour A labeled Fire Door be prepped for multiple glass lights?
  • Can Steelcraft doors be prepped for the 98/9949 Concealed Vertical Cable Exit Device?
  • What strike do I use with a Von Duprin rim device on a pair of doors with flush bolts?
  • Common wiring diagrams
  • Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
  • Why is my Von Duprin M996L lever trim not operating in its configured Fail Safe or Fail Secure mode?
  • Can danmark lever designs be used on Von Duprin Exit Device trims?
  • Does Von Duprin make a keypad lever trim?
  • How does the Von Duprin 98/99 rim or vertical rod exit device with lever trim convert from L to L-NL function?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • What are Frascio levers?
  • What cylinder do I use with Monarch key in lever trim?
  • Does Von Duprin offer any pulls that through bolt to the Guard-X device?
  • What is the difference between Von Duprin EL and E functions?
  • What is the Von Duprin M996L lever trim?
  • When ordering the mullion stabilizers do you need a set per door or does one set set take care of a pair of doors?
  • What is the part number for the Von Duprin maintenance kit?
  • Are there any instructions for Von Duprin device maintenance?
  • How can the Von Duprin 4854 mullion be ordered when using the 6300 electric strike?
  • Where are hardware templates?
  • How do I order a Von Duprin mullion prepped for something other than our standard strikes?
  • Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
  • What is the part # for the 4954 mullion bottom fitting?
  • Are there any instructions for Von Duprin device maintenance?
  • What is the part number for the Von Duprin maintenance kit?
  • Is the Von Duprin 6111 electric strike compatible with Von Duprin XP98/99 rim exit device?
  • What is the part number for the Schlage thumbturn rim cylinder?
  • How does the Von Duprin 98/99 rim or vertical rod exit device with lever trim convert from L to L-NL function?
  • What electric strikes are available for Von Duprin rim exit devices?
  • What maintenance is required for an LCN closer?
  • How should I clean a biometric hand reader?
  • What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
  • What lubrication does Schlage use in their cylinders?
  • Do we have instructions on how to clean an exit device?
  • What is a Hospital Stop?
  • How should I clean a biometric hand reader?
  • What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
  • What lubrication does Schlage use in their cylinders?
  • Do we have instructions on how to clean an exit device?
  • What is a Hospital Stop?