User questions

Question
Answer
  • Why does the auto operator not open the door when installed with a Chexit?
  • Can I get a Senior Swing with a reduced opening force gearbox?
  • What causes a Senior Swing door to hang open and not close?
  • What are the minimum door widths for a Senior Swing?
  • Why is my Senior Swing so hard to open manually?
  • What would cause a Senior Swing to open too far?
  • What is the Von Duprin warranty?
  • What is the difference between a Von Duprin 55 series and 88 series?
  • What is the minimum stile for Schlage locks?
  • Are CAD drawings available for Steelcraft?
  • Are multiple narrow lights available?
  • Can you get a 33/35A Rim device fire rated?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
  • What strike do I specify with the 9975 device on a pair of 1 3/4" thick doors with a flat overlapping astragal mounting on the exterior of the active door?
  • Does Von Duprin supply the 9875, 9975, 9875-F and 9975-F mortise exit devices with NL-OP trim function?
  • Will an ALK sound when the exterior trim is used to enter from the pull side?
  • What exit device is weather rated?
  • Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
  • Can a Von Duprin 98/99 standard device be converted to a CX98/99 device?
  • What cylinders are used to operate Von Duprin devices?
  • Are intumescent seals or gaskets required on fire rated steel doors?
  • Are thermal break frames available?
  • GAGE
  • What is the decimal equivalent for a steel gage thickness?
  • What is the difference between the EPT 2 and the EPT 10?:
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • Metal gages and conversions.
  • What length SRT screw is used for mounting the body of a 1461 closer?
  • What are the SRT screws lengths used with LCN Closers?
  • Can SRT screws be used in a wood door or frame?
  • Do LCN closers come with thru bolts?
  • SELF-REAMING AND TAPPING SCREW
  • What is in a 23538812 Tamper Torx Screws for AD-Series Cylindrical Locks screw pack?
  • What is in a 23538820 Tamper Torx Screw Pack for AD-Series Mortise Locks?
  • What is in a 23538838 Tamper Torx Screw Pack for AD-Series Exit Trim?
  • Can an old style 33/35 series device be replaced with a newer 33A/35A?
  • What is the part number for the wireless communication module, radio board, COM400, with the remote antenna connection (gold jack)?
  • Is the new Falcon T Series latch compatible with all available T lock strikes?
  • Is the Von Duprin 6111 electric strike compatible with Von Duprin XP98/99 rim exit device?
  • New FSIC driver info for the AL locks.
  • What is the valve on the back of a 4041/4040XP closer used for?
  • What is the delay time adjustment on a Delayed Action closers?
  • How can you tell the hand of a door closer?
  • What causes am ME Series closer to creep shut (creeper)?
  • How do you slow down the closing speed of the 4600 series operator?
  • In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
  • What would cause an ME Series closer (2310ME/4310ME/4410ME) to pop back into hold open as it is closing?
  • What LCN closer has the strongest closing force?
  • What would cause my door closer to try and open the door instead of closing it?
  • How far down can an exit device be cut down in the field?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • Can I add 996LNL to my 99EO?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • How do you mount a 55 rim with the 379 where the studs do not line up with the mounting screws?
  • Can a Von Duprin 3' pushpad exit device be converted to a 4' device in the field?
  • Can Steelcraft doors be prepped for the 98/9949 Concealed Vertical Cable Exit Device?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • Replacement BNC Cable for SNAP Programmer
  • Is there a way to get a dry contact signal from a Chexit device when it is in alarm?