User questions

Question
Answer
  • What are High Definition door panels?
  • Is there honeycomb core around the perimeter of doors that have either polystyrene or polyurethane insulation?
  • What options are available on the CE-Series doors?
  • Who to contact?
  • Do you have a micro-switch with orange wires?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • How to test the RX switch in a Chexit device.
  • Does LCN sell replacement parts direct to customers?
  • What should I do when my F-Series HandPunch is indicating "Memory Full"?
  • Lawyer or customer requesting to speak to a legal representative of Allegion.
  • Is there a Schlage lock with a toggle button?
  • Toggle or toggle credential
  • How does Privacy Mode work with Auto-Unlocks?
  • Why doesn't my AD lock go into Construction Mode?
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • What cylinders are used to operate Von Duprin devices?
  • What cylinder is needed when using the 9975L with 996L-M trim?
  • Can you add double cylinder to an existing 99 rim device?
  • What is the part number for the Schlage thumbturn rim cylinder?
  • What would cause an EL device to pull and release?
  • Does the Von Duprin CX 98/9975 allow lever entry from the pull side without sounding the alarm?
  • Does Von Duprin offer any pulls that through bolt to the Guard-X device?
  • Can you manually pull a 4040SE out of hold open?
  • What side of the door is the 4040SE mounted?
  • How do you mount an LCN door closer on an arched or radius door?
  • Can a 4041 EDA be mounted top jamb?
  • What is the part number for the Von Duprin maintenance kit?
  • Are there any instructions for Von Duprin device maintenance?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • What parts are included in the L9000 maintenance kit?
  • Is there a service kit for modular cylinders?
  • The Von Duprin 98 or 99 ALK kit will not sound the horn
  • Can the Von Duprin EL option be added to any existing 98/99 device?
  • How is the Von Duprin LX kit different than the EL - LX kit?
  • How do you order a 4110 hold open spring cush arm only?
  • Will a 4040 Hw/PA hold open at 180°?
  • How much top rail is needed on a 4041 REG/PA (Rw/PA)?
  • HOLD-OPEN ARM
  • In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • What is the minimum and maximum reveal for a 9500 Series Senior Swing operator?
  • Are the Falcon FA arms handed?
  • Is there a heavy duty arm available for the 4040 mounted pull side?
  • What is the difference between an LCN CUSH arm, and an LCN EDA arm?
  • Is the 4040 HEDA arm handed?
  • How do I set the hold open on my 4040 closer?
  • What would cause a 4111 HEDA to not hold open?
  • Are the Falcon FA arms handed?
  • What is the difference between the 4040, 4010, 4020, and 4110 series closers?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • What is the minimum and maximum reveal for a 9500 Series Senior Swing operator?
  • In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
  • What is the difference between a regular arm and the Rw/PA arm?
  • What is the difference between an LCN CUSH arm, and an LCN EDA arm?
  • Applied Stop
  • Does the QEL retract the latch bolt and the pushpad?
  • Will a Senior Swing work with swing clear hinges?
  • What is SRI?
  • Can 240 VAC be applied to the PS900 power supply?
  • What will happen if the voltage on an L lock goes above the 26V maximum range?