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User questions
- How do I find information on a Master Key system or structure number?
- How is a bitting list obtained?
- Card format
- L9495EL/EU
- LM9291EL/EU
- L9493EL/EU
- Smart Cards
- L9095EL/EU
- RSI Protocol
- How is the split key construction insert retained in a cylinder?
- What sections are used on split keys?
- What is Blockokey keying?
- What does the cylinder suffix BDC mean?
- What is the part number for a full size construction control key?
- What is SLM blocking and how does it effect exit device installation?
- How does the LM9000 LMV9000 product ship?
- Will the Falcon 24 R with deadlocking accept the LM/DM switches?
- What is the XL12-246 or XL12-245 option?
- Lead times, Freight policies and guidelines?
- What is the part number for the 88 series dogging screw?
- Does the door prep need to be altered when ordering the L9000 locks lead lined?
- Is lead lining a GJ overhead an option or even needed when used in an X-ray room?
- What is ASTM E-119?
- Can steel frames be installed after the wall board is installed in stud wall applications?
- How are Butt Hinges located?
- Does Steelcraft use a 7 gage hinge reinforcement on their frames?
- Should doors be reinforced for continuous hinges?
- HINGE REINFORCEMENT
- How many anchors are in a frame?
- Can doors be prepared for raceways in the factory?
- Where is the RA closer reinforcement located on a frame for a Regular Arm Closer?
- What options are available to add frame reinforcement for surface closer?
- Does the SL-Series door have a square edge?
- Where can I order a Hand Held Device (HHD), Pidion, accessories?
- Replacement BNC Cable for SNAP Programmer
- Why is my HHD not connecting to my AD lock?
- The plug on my CIP Module is broken
- What should I do if the CT5000 USB cable gets disconnected during a firmware update?
- What is the Falcon SZ-Series Door?
- Which mullions are Hurricane Rated?
- Are flush bolts available on the inactive leaf of hurricane double doors with either FBC or NOA approvals?
- What makes the devices ordered with the HH hurricane rated?
- What is the difference between the L-Series and H-Series doors?
- Where can I find hurricane ratings for Schlage and Falcon?
- Are glass lights available in the H-Series door?
- How does Cache mode work on AD400 and AD300 locksets?
- FastTrack program information
- Why would a 4600 not open a full 90 degrees?
- What is the delay time adjustment on a Delayed Action closers?
- Why would a Senior Swing door slam shut?
- How do you adjust a door closer?
- What would cause a Falcon 8200 (8230/8240) operator to slam the door closed?
- Can you order an ND85 with a primus cylinder?
- Will a Falcon cylinder work in a Schlage lock?
- How do I change the hand of a hotel cylinder?
- What is the cylinder part number for an ND-Series lock?
- What is the part number for an AL Series cylinder?
- What does the hotel indicator look like for the A, AL, D, and ND?
- Will the L9485 or L9486 operate without a hotel cylinder?
- How does a Falcon Hotel cylinder operate?
- What hinges can an EPT be installed with?
- What is the distance from the top of an 83" 600/700 model hinge to the centerline of the EPT prep?
- Does the wire size of an EPT affect the operation of an EL device?
- Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?
- Can an EPT be used with Cam Lift Hinges?
- EL Device Troubleshooting Guide
- What is a raceway?