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User questions

What are Hold Open Closers & Magnets?
What would cause an ME Series closer (2310ME/4310ME/4410ME) to pop back into hold open as it is closing?
Why does the ND40 stay locked after egress?
Does an ND50 or ND53 unlock when closing the door?
Outside lever on the T and RU 571's won't unlock after egress.
In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
What would cause my door closer to try and open the door instead of closing it?
Can a magnet, or sentronic device, be released and close the door from a button at a desk?

Can you power an electric strike or maglock from the 9500 Series Senior Swing?
Will the 9550 series Senior Swing work with a strike and auto flush bolts?
What causes a Senior Swing door to hang open and not close?
Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
What is the replacement for the Locknetics 9100 series electric strike?
What is the power output on the Senior Swing 9500 series?
What is the power draw of a Senior Swing series operator?
When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?

I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
Why is the AD300 blinking Green and Red?
What is low battery?
What are the TWO red SCHLAGE flashes on an AD400?

Can L9000 locks be ordered for extended or thick doors?
Is the Schlage Latitude and Longitude lever available in a stainless steel finish?
What other locks can the blue lever removal tool 24002693 be used with?
What is the square block that holds the L lock levers onto the door?
What is the part number for the inside lever on an L9000 lock?
How does the Von Duprin 98/99 rim or vertical rod exit device with lever trim convert from L to L-NL function?
Can you get an E9875L or E9975L with a rigid lever (L-NL or L-DT)?

Is a 20 minute label door a real fire door?
What are Hold Open Closers & Magnets?
Does LCN still make a closer that has the built in smoke detector?
What are Pneumatic Automatic Operators?
Are intumescent seals or gaskets required on fire rated steel doors?
Can the electric strike be used with a vertical rod device on a fire-rated door?
What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
Is the XP98/99 device hurricane rated?

Lead times, Freight policies and guidelines?
Will the new concealed vertical cable system work with any door height?
How do I contact Customer Service and Technical Product Support Representatives?
Is the Falcon Y lock discontinued?
Does Ives offer a continuous hinge for lead lined doors?

Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?

Where can I download the latest version for the Schlage Utility Software?
Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
Which AD firmware package version supports WRI400/CT5000 devices?
Can the low coin cell Nuisance delay be Disabled on a CO200?
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?