User questions

Question
Answer
  • Does Steelcraft have frame installation instructions?
  • What options are available to add frame reinforcement for surface closer?
  • How do you install a 4110 with flush transom frame?
  • What is the rough opening in walls for frame installations?
  • Can a filler or cover plate be used to blank out a EPT prep on a fire rated frame?
  • What are the installation tolerances for hollow metal frames?
  • Can Steelcraft doors be prepped for the 98/9949 Concealed Vertical Cable Exit Device?
  • Can out of plumb (twisted) frames be adjusted?
  • Can out of square frames be adjusted?
  • No DC output from Power Supply
  • Why does the PS900 power supply not provide any DC output when AC power light is on?
  • Is the PS873 defective if supplying more than 26.4 VDC?
  • Why is my PS873 outputting 27 volts?
  • Is the Falcon FSE/FSA 510 L trim available in 12 volts DC?
  • What is the max wire distance for the CTE for DC power?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • What is the warranty for Schlage commercial mechanical locks?
  • Schlage Residential Product Warranties
  • What is the Falcon lock warranty?
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • Schlage Residential Product Warranties
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • What products are available with an antimicrobial finish?
  • What are the dimensions of the L series lock case?
  • Can I use an electrified mortise with a door position switch (DPS) on a double door where dummy trim is installed on the inactive door?
  • How to build an L-Series chassis.
  • New Design (after May 2018) AD-series and CO-series 993M - Spindle Hub Plate Binding on Mortise Case
  • Schlage L400 Series
  • What cylinder is required to for the Chexit device?
  • Why is the plug pulling out of the FSIC 23-030 mortise housing?
  • Are Lead Lined covers needed for LCN Closers?
  • Who to contact?
  • Are window kits available for Steelcraft doors?
  • What is DeZigner Trim?
  • What actuators can be used on the 8310-866 Bollard post?
  • Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?
  • How to remove a double cylinder deadbolt?
  • Where are hardware templates?
  • Where is the Deadbolt Monitor, Latchbolt Monitor, RX Switch, EL/EU Switch and Motor Assembly located in an L9000 Electrified Lockcase?
  • Will the Von Duprin 6210 electric strike operate with the MA series locks?
  • What are the standard hinge and lock spacing for doors and frames?
  • What is the part number for a blank outside rose for the L locks?
  • When using the Von Duprin 6211 with the Schlage L9000 lock, is the standard 3/8" ANSI offset used?
  • What is the distance from the top of an 83" 600/700 model hinge to the centerline of the EPT prep?
  • Where is factory recommendation for location of an EPT?
  • What are the standard hinge and lock spacing for doors and frames?
  • Where are hardware templates?
  • Where is the Deadbolt Monitor, Latchbolt Monitor, RX Switch, EL/EU Switch and Motor Assembly located in an L9000 Electrified Lockcase?
  • How to remove a double cylinder deadbolt?
  • What backsets are Hospital latches available?
  • What is the Buy American Act (BAA)?
  • My PC will not see the Android device folder structure to transfer files for the SUS application.
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • Engage Mobile App - Deleting a Saved Wi-Fi Network
  • Where are hardware templates?
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • Can I use a Glynn Johnson 410 with a 4040 regular (pull side) mount?
  • Is the Von Duprin 1609 strike fire rated for pairs of doors?
  • Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?