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FAQs

Is the "Boardwalk" lever available for the Von Duprin 996 lever trim?

Resolution: The Boardwalk lever is available for 996L trims as a special order. For pricing, email [email protected].:

What parts are included in the 09-060 Sargent tailpiece kit?

Resolution: The 09-060 Sargent tailpiece kit for ND and ALX locks contains the following: tailpiece insert (a.k.a. cylinder sleeve) instruction sheet P516-009 The insert (...:

Is EPT-10 rated for UL10C?

Resolution: Yes. This is not explicitly shown in the UL Product IQ database. Per Allegion compliance team, file R15551 explicitly shows EPT-10 as UL10C. :

What service parts are available for Von Duprin 4200 Electric Strike

Resolution: See Von Duprin pricebook for list price. Parts available are: Faceplate (round and square corner) Hardware kit 050805 : (includes: mounting tab hardware, mounting scre...:

What service parts are available for 5100 electric strike?

Resolution: See Von Duprin price book for list price. Click HERE for service parts manual. 5100 Service Parts Available include: Faceplates (standard, round corner, long) 12/24 VDC ...:

What service parts are available for 6000 series electric strikes?

Resolution: Click HERE for the Von Duprin electric strike service manual. LIst Price can be found in Von Duprin price book. Please call Allegion support if you have questions: 877-...:

What dos a Zero Automatic Door Bottom (ADB) do?

Resolution: What does an ADB do? Doors typically have a gap between the door bottom and the floor or saddle (threshold). This gap can allow light, air, sound, smoke, and flames to penetra...:

How Do I select an Automatic Door Bottom (ADB) ?

Resolution: Considerations For Selecting An Automatic Door Bottom There are many factors that should be taken into consideration when choosing an Automatic Door Bottom. Below is a summary of questions t...:

How Do I Clean or Maintain My Zero Automatic Door Bottom (ADB) ?

Resolution: How do I clean my Automatic Door Bottom (ADB)? Zero Automatic Door Bottoms can be cleaned with mild soap and warm water and a non-abrasive sponge or cloth. Do not use any harsh solvents or clea...:

Can a Zero Automatic Door Bottom (ADB) be used on a sliding door?

Resolution: Yes, Zero ADBs can be used on sliding doors. However, the operation may not be ideal and should be reviewed prior to confirming the solution. When an ADB is used on a sliding door, ...: