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FAQs

Do wristbands (9351) have enough memory for no tour?

Resolution: Yes they're 1kbit, the same as 9551 cards.:

Can the same MT20W be used across multiple Engage sites if on same Engage account?

Resolution: No, you cannot. The MT20W can only be commissioned to one site at a time. If you want to use it at a different site, you will need to delete the MT20W from the site its attached to, FDR (Facto...:

Is CTE sold without a reader?

Resolution: No. The CTE is only sold with a reader.:

Where can I obtain a OEM 200 Module reader?

Resolution: The OEM 200 module is available but needs to by ordered by a local Allegion Sales rep (RSO). It is not available through standard distribution channels. :

General information on the Scramble Keypad SER3-W

Resolution: Material composition? Lexan polycarbonate, Stainless steel and UV resistant Polyurethane. Reader Output? Wiegand 26, 34 & 40 bit protocal. Carrier Frequency? Digital to international ...:

Does a Locknetics RS300 electronic strike work with a 99 series Von Duprin push bar?

Resolution: Yes, the strike is meant to be used with a standard rim latch, which the 99 series is.:

Is there an UL listing for the E996L?

Resolution: No, the trim is a component of the exit device, the device has the fire rating :

On the CTEs, can we hardwire the internet connection to the local network via the RJ45 Ethernet port?

Resolution: No, the Ethernet port is for power over ethernet only. :

On the LE lock, where is the BLE and Wi-Fi located?

Resolution: Wi-Fi and BLE are on the same chip and should be located on the interior of the lock. :

What is the difference between the 20-066 and 20-069 mailbox cylinder?

Resolution: Position of the Driver cam on the cylinder is different, the cam on the 20-066 sits off from the centerline of the cylinder, 20-069 the cam is on the centerline of the cylinder. Click here for im...: