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FAQs

Where can ANSI Certifications be found for Allegion Products?

Resolution: Certifications can be found at: https://buildershardware.com/Certification-Program/Certified-Products-Directory :

Can the L9000 electrified motor be checked by measuring the resistance across the power input leads?

Resolution: INTERNAL TO TECH SERVICES ONLY There is no way to tell if the motor is good or bad on the L9000 by measuring resistance due to the power conditioning circuitry. The most you can measure is wh...:

What is part number 12-625?

Resolution: Part number 12-625 is a replacement classroom driver kit, for the B663/763/863, classroom deadbolt. Click here for instructions. :

Does Ives offer continuous geared hinges for use on Dutch doors?

Resolution: Ives offers no continuous geared hinges for use on Dutch doors. However, the Ives 600/700 Series of continuous pin and barrel hinges can be ordered for Dutch door applications. :

Is the Falcon 4215 angle bracket approved for use with the 19-V, 24-V, and 25-V fire devices?

Resolution: The Falcon 4215 angle bracket is only approved for use with 19-V, 24-V, and 25-V panic devices. It cannot be used with fire devices.:

What is the difference between the Ives 026XY and the 027XY continuous hinges?

Resolution: The 026XY has a 3/32" inset mount. The 027XY has a flush mount.:

Do wristbands (9351) have enough memory for no tour?

Resolution: Yes they're 1kbit, the same as 9551 cards.:

Can the same MT20W be used across multiple Engage sites if on same Engage account?

Resolution: No, you cannot. The MT20W can only be commissioned to one site at a time. If you want to use it at a different site, you will need to delete the MT20W from the site its attached to, FDR (Facto...:

Is CTE sold without a reader?

Resolution: No. The CTE is only sold with a reader.:

Where can I obtain a OEM 200 Module reader?

Resolution: The OEM 200 module is available but needs to by ordered by a local Allegion Sales rep (RSO). It is not available through standard distribution channels. :