Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Can the Von Duprin 996L-NL Rigid Lever Trim be converted to "classroom" Active Lever Trim (996L)?

Resolution: No, the 996 L NL Rigid Lever Trim has a different spindle and different internal parts than the "active" lever trim, 996L. A new 996L lever trim must be obtained.:

Is the Von Duprin 88 EO ready to accept a rim cylinder for NL function?

Resolution: Yes, the 88 EO device has a "drive" cam on the backplate that will retract the latch when turned by a rim cylinder tailpiece. The 88 EO device is also "NL" function. :

Will the PS800 circuit boards work in the newer PS900 power supplies?

Resolution: No, the PS900 power supplies MUST use the newer PS900 circuit boards. The obsolete PS800 circuit boards will NOT work in the PS900 power supplies. :

How do I select an Ives architectural butt hinge?

Resolution: As a starting point, the Ives catalog will answer most questions regarding architectural (butt) hinges. Click HERE for the catalog. Note: These are general GUIDELINES o...:

Does the A501-567 housing sleeve work on both a 7/8" or 1" diameter latch?

Resolution: The A501-567 can be used on both a 7/8" and a 1" latch. When using on a 1" latch the sleeve must be slightly stretched to fit. :

How do I troubleshoot continuous geared hinges?

Resolution: Below are observations that may be reported regarding Ives continuous aluminum geared hinges, follwed by common solutions. Symptoms reported for aluminum geared hinges: ...:

Can I replace the brass nut for Zero automatic door bottoms?

Resolution: If a Zero automatic door bottom is installed as directed per intallation instructions and still needs a small amount of additional actuation, a longer brass nut can be installed onto the do...:

Does the Zero automatic door botton with pull out option use the set screw?

Resolution: Yes. Zero automatic door bottoms with pull out option should have the set screw. The set screw has nothing to do with the pull out option. If the set screw is missing or has been removed,...:

What is Primus RP?

Resolution: Primus RP is the new patent protected version of Primus available on Classic Obverse family (CP, CEP, EP, etc.). Upgrading existing Primus accounts (XP or non-XP) to Primus RP will...:

JDE265: Is This a Smart Lock?

Resolution: The Dexter by Schlage Electronic Deadbolt - JDE265 is not a Smart Lock; it has no smart capabilities or connectivity.: