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FAQs

Why is my TWP narrower than my XY hinge?

Resolution: The TWP is a standard size across the board on continuous hinges.:

Is the material thickness of the 112HD thinner than the 224HD?

Resolution: No, they are both the same gauge.:

Is the Zero Z953 cam lift hinge available in customer sizes?

Resolution: No, it is only available in 4.5" X 4.5" size.:

What is the recommended tightening torque for the 4600 arm screw,?

Resolution: The recommended tightening torque is 75-100 in-lbs. :

What keyways are available in the Everest 29 S keyway family?

Resolution: Everest 29 S is a patent protected keyway family from Schlage. It is an open keyway which means there are no restrictions or requirements (such as a letter of authorization) for purchasing....:

What is the XB03-330?

Resolution: The part number XB03-330 is added to B250 locks when ordering for door thickness range of 2-3/4" to 5-9/16". Specify door thickness. XB03-330 is not available as a separate pa...:

Is the 375L trim plate available as a service item?

Resolution: The 375L trim plate is not available as a service item. If the trim plate must be replaced, then a new 375L trim is necessary.:

Are 900 Series option boards (i.e. 900-2RS or 900-4RL) compatible with PS873 power supplies?

Resolution: 900 Series option boards are not compatible with PS873 power supplies. They should only be used with PS902, PS904, PS906, and/or PS914 power supplies.:

Is it possible to field convert a Chexit device into an RCM application?

Resolution: Yes. To convert a Chexit to an RCM, one will need the "CX-98 RCM Kit Less Module" (Part 040199) or the "CX-99 RCM Kit Less Module" (Part 040198). Also, the existing module must be rem...:

Does the Von Duprin ALK alarm kit require a battery, or can it be hardwired?

Resolution: The Von Duprin Alarm Kit (ALK) and Falcon Exit Alarm (EA) ships with a 9-volt battery. It can be powered by the battery only. The ALK circuit board also has two input terminals for ha...: