Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Where are documents for the Dexter ED1500?

Resolution: Use the Instructions for the Dexter ED2000. The product was rebranded from ED2000 to ED1500, but still installs and templates the same. :

What is the resistance of the solenoid on an FSE/FSA 510L?

Resolution: 72 ohms ± 5%:

Are Lost Keys Covered Under Warranty?

Resolution: No, lost keys are not covered under the Schlage Warranty. If you have lost your keys, we recommend contacting a local locksmith for assistance in obtaining a replacement.:

Encode Series Keypad Not Responding

Resolution: Do you have a Schlage Encode Series Lock (BE48, BE499, FE789) with a keypad that is no longer responding? We're here to help diagnose and troubleshoot the issue. Why is the Keypad not Respondi...:

What is the difference between a 10-001 and 10-013?

Resolution: The difference is material thickness. 10-001 is 0.064" thick 10-013 is 0.080" thick The 10-001 and 10-013 are both square corner, T-strike, with box 1 1/8” x 2 3/4" offered in ...:

Is there a part number for the electrified 510L trim cable?

Resolution: The electrified 510Ltrim does not have its own dedicated cable. Wires have to be brought to the trim and hard wired to the solenoid. :

3349A / 3359A cables rattle in the door when the doors are opened adn closed. Can this be fixed?

Resolution: Verify the center slide screw is secure and in place. A missing screw may result in the center slide moving around in the door. :

Can an automatic door bottom (ADB) be cut down to size at the factory?

Resolution: Yes. LIst automatic door bottom size needed on PO. Allegion will contact you if size not available. :

Is there a charge to order a 6000 series Von Duprin electric strike to be fail safe?

Resolution: Yes. See current price book for list add. :

What kind of lock can be used with a rescue strike?

Resolution: The choice of lockset to be used is an important one. Typically, rescue hardware is used with a cylindrical lockset (with or without dead latching). With a cylindrical lock and a typical door gap...: