User questions

Question
Answer
  • Will the Von Duprin 376T control accept a 1 1/8" mortise cylinder?
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • What cylinders are used to operate Von Duprin devices?
  • What cylinder is needed when using the 9975L with 996L-M trim?
  • Can you add double cylinder to an existing 99 rim device?
  • What is the part number for the Schlage thumbturn rim cylinder?
  • How thick of door will the standard 24/25 series device mounting package work with?
  • Does the B600 series fit on a 1-3/8" thin door?
  • What are door levels and models?
  • Are window kits available for Steelcraft doors?
  • What is the door range for an ND lock?
  • Will the Falcon MA lock fit a 1-3/8" thick door?
  • How do I cut a door to accept a Falcon W series lock?
  • Can a door have an InPact device and glass lights?
  • Will the AL lock fit a 2" thick door standard?
  • What is the minimum and maximum door thickness for the AD and CO series locks?
  • How to order an extended D knob series lock?
  • What is the standard door range for a B600?
  • Does Von Duprin offer a classroom security option with visual status indication?
  • What cylinder is used in a 210K trim for the 22 series exit device?
  • Which conventional cylinder cam is used with an Adams Rite MS series lock?
  • What is the correct Schlage cam # for 718C for a concealed vertical rod device?
  • What is the part number for T lock tailpiece used with a conventional cylinder?
  • What is the Falcon cam designation for use on 25 series trims?
  • What are the key height and spacing for Falcon standard and restricted keys and cylinders?
  • Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?
  • What Schlage cam will operate Sargent locks?
  • Are the cabinet locks available with FSIC?
  • How do you order the ND series lock with a small format core?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • What grease should I use when servicing my lock?
  • Does the AC rectifier come with a ND electrified lock?
  • When ordering the ND lock less cylinder will it come with a tailpiece?
  • What parts are modified when ordering an ND extended lock?
  • Is the ND lock available to accept Sargent, Corbin Russwin, Yale or Medeco cores or cylinders?
  • What is the standard backset for the ND locks?
  • Does the wire size of an EPT affect the operation of an EL device?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • What size wire and run is recommended when using a PS914-2RS?
  • What gauge wire is needed for a CX device?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Is the Von Duprin EPT10 required for CX device?
  • Can the 8200 power an EL panic device?
  • Which closers are available with the TEL option?
  • How do I contact Customer Service and Technical Product Support Representatives?
  • How does Dynamic Channel Switching (DCS) work on the AD-Series?
  • Can wood doors be used with with double egress frames?
  • Steelcraft field paint instructions
  • How are Butt Hinges located?
  • What is the standard Steelcraft door thickness?
  • What are the installation tolerances for hollow metal frames?
  • What is the warranty for Steelcraft products?
  • Can you mount a 6030 closer in a hollow metal frame?
  • Are CAD drawings available for Steelcraft?
  • What is thermal bow?
  • Is there a latch spacer or reinforcement for the ND lock?
  • When are Panic Devices required?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • FIRE EXIT HARDWARE
  • Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
  • Is the Von Duprin 2' door device provided with a UL label?
  • Are astragals required on 3 hour rated pairs of doors?
  • Is there honeycomb core around the perimeter of doors that have either polystyrene or polyurethane insulation?
  • What cores are offered for insulated doors?
  • Are stainless steel doors and frames available?
  • Are multiple narrow lights available?
  • Are steel stiffeners required in all door constructions?
  • What is the Falcon SZ-Series Door?
  • What are the different door cores available?
  • What core options are available in L-Series door?
  • Can Steelcraft doors be powder coated?
  • What are the thermal factors for Steelcraft door products?
  • What BHMA grade is the Schlage ND Series?