User questions

Question
Answer
  • Does Falcon offer a Delayed Egress exit device?
  • What does AVB mean in a closer?
  • What is the delay time adjustment on a Delayed Action closers?
  • Can I get a 4040XP with delayed action?
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • DELAYED ACTION
  • How do you adjust a door closer?
  • How do I prevent the ND85 button from rotating?
  • What is a Primus lock out cylinder?
  • Is there a way to prevent an employee from making any type of punch (IN or OUT) during the lunch lockout period on a HP4000?
  • Pass Through Credential
  • How many operations will the BE367 or FE210 perform after reaching Low Battery level?
  • Door Holiday
  • Can key blanks be ordered as each or do they have to be in boxes of 50?
  • Which cylinders were not affected by the modular design change?
  • What are High Definition door panels?
  • What anchors are used in FEMA Tornado Resistant openings?
  • What options are available on the CE-Series doors?
  • Can decorative metal panels be installed over the entire surface of fire doors?
  • Are Graintech doors available with GrainTech on one face and standard panels on the others face?
  • How do I change signal levels on my PIM400 -TD2 outputs?
  • Does Steelcraft offer a KD (knocked down) assembly for sidelight frames?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • Should doors be reinforced for continuous hinges?
  • What is the Buy American Act (BAA)?
  • How do you remove an L lock from the door?
  • Will an L9000 lock fit into a door prepped for the old SCHLAGE K series?
  • Where are Allegion brand logos and guidelines on use?
  • Does Steelcraft have frame installation instructions?
  • How many compression anchors are provide per jamb on DW-Series frames?
  • Can steel frames be installed after the wall board is installed in stud wall applications?
  • Can out of plumb (twisted) frames be adjusted?
  • Can out of square frames be adjusted?
  • What are the installation tolerances for hollow metal frames?
  • Can a filler or cover plate be used to blank out a EPT prep on a fire rated frame?
  • What options are available to add frame reinforcement for surface closer?
  • How do you install a 4110 with flush transom frame?
  • EL Device Troubleshooting Guide
  • What would cause an EL exit device to pull and release repeatedly?
  • What would cause an EL device to pull and release?
  • What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • Order Forms
  • How do I contact Allegion Customer Service or Technical Support?
  • What is the Buy American Act (BAA)?
  • How do I contact Schlage Biometrics Technical Support?
  • Who to contact?
  • What sections are used on split keys?
  • What is the part # for the 4040 HCush arm?
  • Will the new concealed vertical cable system work with any door height?
  • How does the LM9000 LMV9000 product ship?
  • Is the Flair lever design handed?
  • What hinges can an EPT be installed with?
  • Can a 450 overhead be used on a 48" wide door hung with butt hinges or offset pivots?
  • Does Ives offer a continuous hinge for lead lined doors?
  • What is the difference between the FE and DE-Series frames
  • Can a 4600 operator be mounted with pivots?
  • What mounting options are available with the 2030 Series closer?
  • Do we have a maximum door width or height for using pivots?
  • Why does the Schlage button light up “Green” when I open the door?
  • When are Panic Devices required?
  • What is a lock function?
  • How do I program my device?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • Why does my 7500 retract the latch bolt but not re-lock the trim?
  • What is the part number for a L mortise lock spindle?
  • What parts are modified when ordering an ND extended lock?
  • What happens when a locked LV lever is rotated past the stop?
  • Does the S200 cylinder require a sleeve for installation?
  • What is the part number for the L9040 emergency turn?
  • What is the size of the L9000 spindle?
  • What is the part number for the spindle for a 373L control?