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User questions

Where can I download the latest version for the Schlage Utility Software?
Can the low coin cell Nuisance delay be Disabled on a CO200?
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
Which AD firmware package version supports WRI400/CT5000 devices?
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?

What would cause an EL device to pull and release?
What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
Does an ND50 or ND53 unlock when closing the door?
Why does the ND40 stay locked after egress?
Why will my EL 1490 fire my latches but not hold?
How do you adjust a door closer?
EL Device Troubleshooting Guide

Why does my lever sag on an L9000?
Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?
Do I need the XN12-012 spacer to install an ND lock on a 1 3/8" door?
What are the new announced ND-Series features?
What is the part number for the lever return spring for the MA lock?
What is the part number for the springcage for an L9000 lock?
Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
Why can't a new spring cage or driver be installed on an older AL lock?
Why does the lever on my T lock lever droop?
What are the part numbers for the ND lock spring cages?

What is the ANSI A115.1 Government 86 Door Prep for the L9000 lock?
Why does my lever sag on an L9000?
What are the dimensions of the 993 spacer plate underneath the CO 993 Trim?
AD-993 - Cylinder loose in lever - Spacer missing
Is there a spacer for the Schlage B500 or Falcon D200 deadbolts for use on a 1 3/8" door?
White plastic sleeve for Orbit knob
Does the SL-Series door have a square edge?

Can a magnet, or sentronic device, be released and close the door from a button at a desk?
Can I mount an LCN Cush closer with an GJ overhead stop?
Can a 4040 regular mount installed on the pull side and a Glynn Johnson 90 be mounted together?
How do you mount an LCN door closer on an arched or radius door?
Does LCN still make a 4010SE / 4110 SE?
What is the mounting difference between a 2010 closer and a 2030 closer?

What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
How are Butt Hinges located?
What is Steelcraft's standard hinge locations for a 6'8" high frame from head to top of each hinge?
Where is the Fire Label located on a door and a frame?
Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?
What are the standard hinge and lock spacing for doors and frames?
What is the distance from the top of an 83" 600/700 model hinge to the centerline of the EPT prep?
What are the frame hinge locations for a 9'0" door opening?
How close can the top hinge be to the top of the door?