User questions

Question
Answer
  • FastTrack program information
  • Common wiring diagrams
  • Will the new concealed vertical cable system work with any door height?
  • How do I contact Customer Service and Technical Product Support Representatives?
  • Order Forms
  • What makes the devices ordered with the HH hurricane rated?
  • What is SRI?
  • What is GrainTech?
  • How do you mount an LCN door closer on an arched or radius door?
  • How to order an extended D knob series lock?
  • What is a lock function?
  • What locks are always locked on the outside?
  • How do you convert a L9080 to a L9070?
  • What is the difference between the classroom and storeroom functions?
  • What is the Multi Point LM9300 Series?
  • Will the L9485 or L9486 operate without a hotel cylinder?
  • What is the Buy American Act (BAA)?
  • What is the minimum stile for Schlage locks?
  • What is a locknetics 268/24-10 dual mag functionally equivalent to?
  • What backsets are available on Schlage and Falcon locks?
  • How to convert a ND series lock cylinder format from PD to BD?
  • Is a Steelcraft Tech Data Manual available?
  • Can wood doors be used with with double egress frames?
  • Can a door have an InPact device and glass lights?
  • Will Schlage make a cylinder in another vendors keyway?
  • Does Steelcraft offer a Kerf Frame feature?
  • Does Steelcraft prime paint doors and frame?
  • What is the maximum glass size available on the T-Series door?
  • What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • Why does the fuse blow in the power supply when arming the Von Duprin Chexit device?
  • Is a fire alarm board required for a Chexit using the PS914?
  • How many Chexit devices can be operated from the PS914 power supply?
  • What gauge wire is needed for a CX device?
  • Why does a Chexit device blink once then powers down?
  • Why is my Von Duprin Chexit device not lighting up or arming?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • What is the Von Duprin warranty?
  • What is the warranty on a power supply?
  • Can I bypass the circuit board on a M420 M450 or M490: Unsupported voids warranty
  • Does Von Duprin offer an exit device for exterior use?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • Is a dead battery on the HHD covered under warranty?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Are the Pushbar Retrofit Kits (PBKIT) the same for 98/99 and 33A/35A series devices?
  • Does the push bar end cap come as a separate item or do you have to order the push bar kit on the 33/35A or 98/99?
  • Can you field install a RX switch on the 24/25 device?
  • Will the EL retrofit kit work on an old style 3347?
  • Can you cut the EL conversion kit - 3' base plate to fit a 30" 9947 device?
  • Is there an Exit Alarm Retrofit Kit (EAK) for the 19 series?
  • Why does my Chexit device open without sounding the alarm?
  • FastTrack program information
  • How do I specify temporary construction cores?
  • Are window kits available for Steelcraft doors?
  • What is the standard backset on a Falcon B lock?
  • What is the part number for a blade stop shim for a 6111 or 6113 electric strike?
  • When ordering the ND lock less cylinder will it come with a tailpiece?
  • Order Status
  • How does the LM9000 LMV9000 product ship?
  • What keyway comes with the Falcon 19-KIL?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • How do I order an 88 rim to accept NL cylinder and pull by others?
  • What cylinder is used for the Von Duprin -2 double cylinder function?
  • Does the Schlage SFIC rim housings accept both 6 and 7 pin IC cores?
  • What is the length of a Schlage rim cylinder?
  • What is the tailpiece and driver part number for the 20-057?
  • What cylinder does the 512 TP NL use?
  • Does Schlage offer a Rim cylinder FSIC housing less core?
  • What cylinder is used on the 2670?
  • RSI Mode
  • IP Mode
  • RSI Hand
  • RSI Protocol
  • What sections are used on split keys?
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • Does Schlage offer restricted SFIC keyways?
  • Will Schlage make a cylinder in another vendors keyway?
  • What is an SC keyway?