User questions

Question
Answer
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • Why should you use the LX switch with an ALK being used in Von Duprin surface vertical rod devices?
  • Is the Von Duprin 1609 strike fire rated for pairs of doors?
  • Does the Von Duprin 6121 electric strike work with the Von Duprin XP exit device?
  • Is the Von Duprin 6111 electric strike compatible with Von Duprin XP98/99 rim exit device?
  • Can the 5100 electric strike be used with a mortise exit device?
  • What electric strikes are available for Von Duprin rim exit devices?
  • Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?
  • How long is the factory warranty on a hand reader?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • What is delayed egress hardware?
  • When are Panic Devices required?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • Falcon 19 R is sticking when I use the 914 KIL trim.
  • What is the difference between the L-Series and H-Series doors?
  • Does Steelcraft offer seamless edge door?
  • What makes the devices ordered with the HH hurricane rated?
  • Are stainless steel doors and frames available?
  • Are FM fire rated door and frame products available?
  • DOOR
  • Does the SL-Series door have a square edge?
  • What are the maximum door width and height sizes?
  • What core options are available in L-Series door?
  • What is the XL12-246 or XL12-245 option?
  • What type of switch is used for the RX and latch monitoring options for the ND and L locks?
  • LATCH BOLT MONITORING
  • BOLT MONITORING
  • Is deadbolt monitoring available on the L9000?
  • What is dual switch monitoring or DS?
  • How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
  • What is the minimum and maximum reveal for a 9500 Series Senior Swing operator?
  • What would cause a Senior Swing to open too far?
  • What is power boost on a Senior Swing or Benchmark operator?
  • How do I order a Senior Swing header?
  • What is maximum width, height and weight for IVES butt hinges?
  • What is the maximum door weight recommended for LCN closers?
  • What are ElectroMechanical Automatic Operators?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • Does the 4600 series operator have a Push N Go feature?
  • What is power boost on a Senior Swing or Benchmark operator?
  • Does LCN repair or sell rebuilt closers?
  • What are ElectroMechanical Automatic Operators?
  • When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
  • What is the purpose of the 900-2RS board?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • What power supply is required for two EL devices and one LCN auto operator?
  • What power supply is needed for EL devices?
  • Why is the EL wiring adaptor now required when using the new PS900 power supplies?
  • What is the power output of a 4600 operator?
  • What could cause the fuse to blow in a PS873 power supply?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • Are there parts available for the obsolete 330 series door closer?
  • What is a 4430 / 4330?
  • How do you adjust a door closer?
  • What arm can I use for the old LCN 4030/4130 closer?
  • What would cause a door closer to slam?
  • What LCN closer is used for double acting door?
  • Does the old style 4030 have the same templating as the new style 4031?
  • Can a Cam Lift hinge be used with LCN closers?
  • What is a Dutch Door?
  • What fire rated Dutch Door sizes are available?
  • What are the standard hinge and lock spacing for doors and frames?
  • Where is the Fire Label located on a door and a frame?
  • How close can the top hinge be to the top of the door?
  • How are Butt Hinges located?
  • What are the frame hinge locations for a 9'0" door opening?
  • Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?
  • What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
  • Can an auto operator be installed on a Dutch door?
  • Order Forms
  • FastTrack program information
  • Common wiring diagrams
  • How do I contact Allegion Customer Service or Technical Support?
  • Why is the AD300 blinking Green and Red?
  • Who to contact?
  • How do I contact Schlage Biometrics Technical Support?