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	User questions
	
		
            
      	
        
            
                          - Using a MTK-15 with an 8 bit burst, do you have to press “#” when done putting in your access code?
 
                          - Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN
 
                          - Why does my AD-200 not accept a new programming code?
 
                          - CM Lock Manual Programming Disabled
 
                        
 
       
            
      	
        
            
                          - What is a lock function?
 
                          - Explain the function for the L9485.
 
                        
 
       
            
      	
        
            
                          - Can you use a 4040SE with swing clear hinges on the pull side?
 
                          - Does a SEH require a door closer?
 
                          - What is the difference between the FE and DE-Series frames
 
                          - Can a 4040XP Pull Side closer be mounted with Swing Clear Hinges?
 
                          - Can the bar style coordinators be used with swing clear hinges?
 
                          - Can a 4010 be mounted with swing clear hinges?
 
                          - Will a Senior Swing work with swing clear hinges?
 
                          - Can we do TW on swing clear hinges?
 
                        
 
       
            
      	
        
            
                          - CSN
 
                          - Do the MT2, and Si, have different formats on the readers?
 
                          - Sm10 reader is not reading cards
 
                          - What firmware does my CO-100 lock have?
 
                        
 
       
            
      	
        
            
                          - What mortise cylinder cam is needed for KR4023?
 
                          - What cylinder do I use on a Von Duprin Keyed Removable Mullion?
 
                          - Von Duprin electrified mullions and handing details.
 
                          - Is the keyed removable option KR available on Von Duprin aluminum mullions?
 
                          - Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
 
                          - Do the electric removable mullions come with a quick connector?
 
                          - REMOVABLE MULLION
 
                        
 
       
            
      	
        
            
                          - What is the difference between the classroom and storeroom functions?
 
                          - What is the Lock Modes/States for Apartment Function?
 
                          - How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
 
                          - Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
 
                          - How do you convert the Von Duprin 370 series controls to NL or night latch function?
 
                          - What is the Multi Point LM9300 Series?
 
                          - AD changing Function in the field
 
                          - How do I convert a 179L, 712L or 912L from NL nightlatch or storeroom function to classroom function?
 
                        
 
       
            
      	
        
            
                          - What is the valve on the back of a 4041/4040XP closer used for?
 
                          - What maintenance is required for an LCN closer?
 
                          - What would cause my door closer to try and open the door instead of closing it?
 
                          - How do you adjust a door closer?
 
                          - What would cause a door closer to slam?
 
                          - What would cause an ME Series closer (2310ME/4310ME/4410ME) to pop back into hold open as it is closing?
 
                          - How do I manually program the AD300 RS-485 Address?
 
                        
 
       
            
      	
        
            
                          - Does the old style 4030 have the same templating as the new style 4031?
 
                          - How do I determine the hand of a door?
 
                          - Is the 4010 closer handed?
 
                          - How can you tell the hand of a door closer?
 
                          - What are Hold Open Closers & Magnets?
 
                          - What is a surface mounted door closer?
 
                          - Is there a left hand hold open clip (block) for a 3130 series closer?
 
                          - What is the difference between the 4040, 4010, 4020, and 4110 series closers?
 
                          - Is the 4111 closer handed?
 
                          - Where are hardware templates?
 
                        
 
       
            
      	
        
            
                          - Can a 4010 be mounted with swing clear hinges?
 
                          - Can a 4040XP Pull Side closer be mounted with Swing Clear Hinges?
 
                          - Can you use a 4040SE with swing clear hinges on the pull side?
 
                          - Does a SEH require a door closer?
 
                          - What is the difference between the FE and DE-Series frames
 
                          - Can the bar style coordinators be used with swing clear hinges?
 
                          - Will a Senior Swing work with swing clear hinges?
 
                          - Can we do TW on swing clear hinges?
 
                        
 
       
            
      	
        
            
                          - The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
 
                          - What current should an AD-Series or CO-Series lockset draw while in its low power "Sleep" mode?
 
                          - Will the SUS pull the audit trail from the CL Series, CM Series, CO Series or AD Series locksets?
 
                          - What would cause a 4600 operator to click a few times when the actuator is pushed,  but not open the door?
 
                          - What is the part number for an ND lever?
 
                          - What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
 
                          - Can the credential reader be changed on a CO-Series lockset?
 
                          - Why does the Schlage button light up “Green” when I open the door?
 
                          - Why did my CO Lock stop working after the Reader Module (electronics) was changed?
 
                          - What drains the AA batteries on an CO-Series lock?
 
                          - Is there a Schlage lock with a toggle button?
 
                          - Resetting a CO200 / CO250 Series Lock back to Factory Default Settings