User questions

Question
Answer
  • Warranty information on Allegion Commercial products.
  • NDE - Construction Core Program Charges
  • What is the difference between the 09-713 and the 09-663 armor front?
  • What does the E & T or H stand for in the falcon conventional cylinder section of the Falcon Price book?
  • The Ives catalog shows a 9624 offset pull that is not in the price book. What is 9624?
  • What is the Lock Modes/States for Apartment Function?
  • What is the difference between the classroom and storeroom functions?
  • What is the difference between a classroom and an entry lock?
  • AD changing Function in the field
  • What is the CO-220?
  • Why does my 7500 retract the latch bolt but not re-lock the trim?
  • Schlage CO220 - Parts Availability
  • Is there an indicator for the ND-Series Classroom lock?
  • DOOR POSITION SWITCH
  • What is a Door Position Switch (DPS) for a Chexit device?
  • Can I use an electrified mortise with a door position switch (DPS) on a double door where dummy trim is installed on the inactive door?
  • Do we have a maximum door width or height for using pivots?
  • Can a 450 overhead be used on a 48" wide door hung with butt hinges or offset pivots?
  • What hinges can be used on tornado doors?
  • Do you sell lead lined pivots?
  • Does Ives offer a continuous hinge or pivot for lead lined doors?
  • Can a 4600 operator be mounted with pivots?
  • Can the 7215 pivots on door be held at 90 degrees consistently?
  • Do you need Double Egress arm to install a 4040SE on the Push Side of a door?
  • Can wood doors be used with with double egress frames?
  • Are astragals required on fire doors?
  • Can a Senior Swing 2850 or 2860 be used on a Double Egress (DE) door?
  • DOUBLE EGRESS DOORS
  • What astragals are available?
  • What is an astragal?
  • How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
  • Why does my 7500 retract the latch bolt but not re-lock the trim?
  • What parts are needed to convert functions on a 8500 mortise lock body?
  • What is the L9080 function?
  • Available kits to convert classroom mortise locks to classroom security locks.
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Does Falcon have a breakaway lever trim feature on mortise locks?
  • What lock functions are available with the HSLR trim?
  • Explain the MA581 function
  • ENTRY BUZZER
  • If the Von Duprin M996L Trim is too quiet, can I make it louder?
  • What would cause my Chexit to go into a weak alarm 10 seconds after arming it?
  • What would cause an EL device to pull and release?
  • What would cause an EL exit device to pull and release repeatedly?
  • What are the differences between the old PCB and the new PWM?
  • EL Device Troubleshooting Guide
  • Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • Cannot add a mobile credential to an Engage user.
  • What does the message "ID temporarily invalid" mean when it displays on a biometric hand reader?
  • ENGAGE
  • Is No-Tour available with the Engage mobile ?
  • What is the part number for the twisted tailpiece for AD/CO exit device trim locks?
  • What is the part number for the dogging assembly for a 1690/1790/2390?
  • Does EL or QEL conversion kit for Von Duprin exit devices contain mechanism cover plate?
  • Is the Falcon 1390 exit device dogging kit (4270106669) still available?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • Is there an EL conversion kit for the Falcon 2390 exit device?