User questions

Question
Answer
  • On which closer is the fusible link arm available?
  • FUSIBLE LINK ARM
  • Are glass lights available in the H-Series door?
  • Factory installed louvers?
  • Can louvers be installed in fire rated transom frames?
  • FL
  • LOUVER
  • How thick is the 09-611 indicator?
  • How to order an extended D knob series lock?
  • How do I order a lock for a non-standard or thick door?
  • What is the hinge backset for 1 3/4" thick door?
  • Are glass lights available in the H-Series door?
  • What is the standard Steelcraft door thickness?
  • What is the part number for the L9040 emergency turn?
  • Can I mount an LCN Cush closer with an GJ overhead stop?
  • Can a 4040 regular mount installed on the pull side and a Glynn Johnson 90 be mounted together?
  • Are the 2313ME, 4313ME, and 4413ME LCN models still available?
  • Can you use the 925 tubing from LCN for the PN Von Duprin devices?
  • What LCN closers are available in a tri-pack mounting?
  • How do I couple a Hand Held Device to a PIM400
  • What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • Does Steelcraft have frame installation instructions?
  • Can out of plumb (twisted) frames be adjusted?
  • Can out of square frames be adjusted?
  • What is the difference between the DW-Series and K-Series frames?
  • Can DW/K frame series be used in high traffic areas?
  • Can Drywall Slip-on frames be welded?
  • Can "toed in" or "toed out" jambs be adjusted?
  • What is the rough opening in walls for frame installations?
  • Are frames available without backbends?
  • How many compression anchors are provide per jamb on DW-Series frames?
  • Can steel frames be installed after the wall board is installed in stud wall applications?
  • Does Steelcraft have frame installation instructions?
  • Can out of plumb (twisted) frames be adjusted?
  • Can out of square frames be adjusted?
  • Can Drywall Slip-on frames be welded?
  • What is the rough opening in walls for frame installations?
  • Can DW/K frame series be used in high traffic areas?
  • What is a drywall slip-on frame?
  • What is the difference between the DW-Series and K-Series frames?
  • Is deadbolt monitoring available on the L9000?
  • Will the Falcon 24 R with deadlocking accept the LM/DM switches?
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
  • What does "Sorry, Can't Add" mean on a hand reader?
  • Does Von Duprin offer replacement QEL motors?
  • How do I identify the new QEL motor launched in 2012?
  • Where are hardware templates?
  • Does Ives offer a continuous hinge for lead lined doors?
  • Are Lead Lined covers needed for LCN Closers?
  • Why are lead lined frames used?
  • Do you sell lead lined pivots?
  • LEAD LINED COVER
  • LEAD LINED FRAME
  • LEAD-LINED DOOR