Issue:
“Credential Error” when trying to use Schlage Mobile Credential on iOS or Android.
Resolution:
Follow this guide to resolve issues with Schlage Mobile Credential errors:
...
Out of the Box, or after a Factory Default Reset, all AD locks can be used in a "Construction Mode".
At launch ...
The AD-Series locks would accept the first card credentia...
Update your device firmware to the latest version to fix this early design / feature update
This error indicates the credential was previously designated as a master credential on that site and was deleted. Deleted master credentials cannot be used again on the same site. Recommend ...