nde door file update

RELATED FAQS

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Answer
 Sync the controller or lock via the mobile app to update the web portal with the new firmware version.
Update your lockset using ADFwPkg 2.19.0 or higher.  This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.
“Cache Mode” is an AD-Series feature which, accumulates and stores valid credentials that have recently been granted access by the Access Panel or head-in system. This recently granted access histo...
The number of bits selected for "Card Bit Format" on an AD400 or AD300 must be equal too or larger than the bits on the cards in use. Setting this number correctly enables the cache mode collectio...
The AD300 and AD400 devices do not store audits during cache mode.  Audit "Date and Time" information and the saving of audit information is an Access Control Panel function, and during cache mode ...
An AD400 granting credentials access in “cache mode” will blink the Schlage with the normal green LED, followed by a brief red Schlage LED flash, indicating no RF communication and access was grant...
As of June 2019, all ND, NDe, AD CYL and CO CYL levers are the same.
Between January 30, 2017  June of 2019, the AD and CO cylindrical lock levers were incompatible because of the ND / NDe lever and spring cage design change in January of 2017.Prior to January ...
Using the mechanical key will report in the audit trail as a “forced door” alert.
NDE Series wireless locks utilize the standard ND cylindrical door prep. NDE Series wireless locks simplify installation by combining the lock, credential reader, door position sensor and request-t...
The 25 series devices was designed to replace the 18 series & will completely cover existing door prep from a 18 series device. However, some door re-prep is required for the current 25 de...
Changes to the Falcon W501 latch offering were made on 2/13/2012.   Prior to 2/13/2012: The W501 entry lock was supplied with a restoring latch which causes the button to pop and unlock...
Standard Doors: standard inverted bottom channels will accept the following manufactures automatic door bottoms: National Guard (320) Pemko (420) Zero International (355/354)
Special (custom) option: a special/optional end channel that will support the following manufactures: National Guard (422/423/522) Pemko (443) Zero International (360/364).
Steelcraft locates all butt hinges from the top of the door to the centerline of each hinge as standard practice: Locating hinges to the center line of the hinge keeps all hinge locations the sa...
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...
How To: Transfer files from Schlage Express Software from one computer to another, in the event a new computer is going to be the only access point for set up or the password was changed in the s...
There are 2 types of door coordinators available: Bar Coordinators (Ives COR Series): Surface mounted to the bottom surface of the frame soffit. The active door lever, located nearest to th...
The standard door range for an AL lock is 1 3/8" to 1 7/8".  Using the supplied instruction sheet, align the springcage post to desired door thickness by adjusting the outside castle nut. See inst...
The five most common cores are honeycomb, polystyrene, polyurethane, steel stiffened, and temperature rise. Honeycomb core doors are used for interior and exterior openings where high thermal...
There are a few things that can cause a closer to slam. The closer could be adjusted incorrectly. Turn all regulating screws clockwise until they stop. Then open each valve 1 and 1/2 turns. If t...
The 5100 strike details are listed below: Only operates with 12VDC or 24VDC power supply. Will not operate with AC transformer. 12 or 24VAC can be converted to 12/24VDC using Von Duprin SO12 o...
Most locks will have a standard door range they will install on, but occasionally customers will want to use them on thicker doors.  In order to do so, the extended door thick...
The CS210 has a patented center-to-center adjustment that will switch from the standard 4" door prep to 5-1/2".  Only these two dimensions are available.
The easiest method to obtain an AL lock for a 2" door is to specify a 2" thick door when ordering.  
Part required by function:2 each A700-043 driver & A700-034** lever insert in addition to the chassis parts below:AL10S – 2 hubs A700-028AL25D – 2 hubs 1 A700-028 (inside), 1 A700-030 (outside)...
Yes, as long as you stay with the like style arm.  Example: replace an RW/PA with HW/PA, replace an EDA with HEDA, or replace a CUSH with HCUSH.
Yes, the holes on the door would be covered up by the 25-R-L device.
The (4) center case mounting holes are in the same location but there are some small modifications that will be needed like the 3/4" dia. hole at device CL for the main cam clearance shown o...
The E201 message can be ignored and all normal SUS and lock functions will be maintained.  Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...
PIM400-485 and AD400 Two red SCHLAGE LED flashes indicates the AD400, PIM400-485 and ACP all have operational communication, and the ACP denied access with a RS-485 command. With a PIM400-485 tw...
PIM400-TD2 and AD400 Two red flashes indicates the AD400, PIM400-TD2 has radio RF communication; but the AD400 did not get a strike, GO, relay closure from the ACP. With a PIM400-TD2 TWO red fla...
  ONE red flash, One red flash indicates RF COM loss, the AD400 radio did not get an answer from the PIM400-485 radio or the PIM400-TD2 radio. The PIM400-485 will turn off it's radio if th...
Only the chassis components are modified for thicker door applications, the lever and spindle assemblies remain intact.  The following parts may be modified depending on the function of the lock ...
With the new FW package 2.19.0; AD300 FW 2.17.0 and AD400 FW 2.17.0 (released 09/23/2011) the firmware looks for a motor clutch switch change after a motor move command. If there is no motor clutch...
If the triangles in the spring cage spindle are not aligned properly the motor will not move enough to change the clutch switch. Is is very likely with a lock on the bench; but a properly install...
When the new firmware moves the motor three times without seeing the clutch switch change it reports to the SUS diagnostics that the motor is stalled. Aligning the triangles will let the motor move...
If the lock is mounted on the door, it is necessary to adjust the mortis/cylinder tightness and spring cage tailpiece alignments, making sure there is no binding or stopping of the spring...
Just align the triangles per the installation instructions to allow full motor movement.   - This will eliminate the SUS motor STALL report. - This will eliminate the three ...
The 5 pound force requirement is in reference to the maximum force to swing the door, not the maximum force allowed to unlatch the exit device.  Maximum allowed force to retract the Von D...
HH hurricane rated devices usually have a deferent strike and fire rated mullion. Standard 98/99 series exit devices can be converted to HH by changing the strike and mullion on pair of doors. ...
-On the AD series offline locks only you can change the lock function from Classroom/Storeroom to a Privacy, office or apartment function out in the field. - This is done via the HHD/SUS using...
You need to order the EL98/9947 or 3'  EL conversion kit.  This will fit on 28 1/8" minimum door opening on two vertical x vertical rod device doors.
The bore size is dependent on the function of the deadbolt.  Some functions can be installed into a 1 1/2" or 2 1/8" bore while others require 1 1/2" only.  You need to reference the dead...
  The regulation valves are designed to adjust the flow the hydraulic fluid in the closer which regulates the door closing speed through various phases of the closing cycle. The regulati...
Steelcraft follows the industry standards for hinge reinforcement and preparation for both door and frame. Unless otherwise specified all products prepared for butt hinges will have mounting holes ...
Yes, for Panic devices only by ordering the top rod kit part #050574, bottom rod kit part #050575, and screw pack #090061. Fire Rated devices can NOT be converted and would require a compl...
To adjust the hold open time on a 4600 (4630/4640) operator: Press the "MODE" button on the control box 1 time to get into programming mode. The "YELLOW" mode indicator LED next to "HOLD OPEN TI...
LCN does not supply Allen wrenches, the size that LCN uses, are standard sizes that every installer will have in their tool kit. 3/32" Allen wrench for adjusting regulation valves: main speed, lat...
The coin cell Nuisance Delay on CO200 and CO250 can be temporarily disabled using the Schlage Utility Software.
Once disabled via the SUS application, the CO lock will no longer delay the access for valid credentials.
If your CO lock began indicating a low coin cell (Nuisance Delay) after a door file has been downloaded, the coin cell is low and should be replaced. (CR2032)The coin cell Nuisance Delay will be "A...
The coin cell Nuisance Delay settings in the SUS application is not available until such time that a Door file is successfully downloaded to the lockset.
The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.
The Hand Held device (HHD) should not be loaded with more than 100 door files at a time.  The Schlage Utility Software has difficulty managing larger numbers of door files.
For best Schlage Utility Software (SUS) and Hand Held Device (HHD) performance do not put more than 100 door files at a time ....
The NDEB now supports these functions, new to the NDE series, via the Interior Push Button   Storeroom Lockset is normally secure with outside lever disengaged. ...
The T-15 Secure torx tool is needed.
The lever removal tool can be used to remove levers in both the ND and the L Series mortise locks.
On August 15, 2012 Schlage began shipping a new, more ergonomic, lever removal tool to coincide with Phase 1 of the ND-Series improvement project.  This tool can be used for Schlage ND-Series ...
The blue lever tool remover, 24002693, is not shipped in every box. The existing wire spring lever removal tool will be included in every box.  
The 4041 Rw/PA and the Hw/PA have the same template.  The only difference is the arm. The 4041/4040XP Hw/PA, if mounted to the 180° template, will hold the door open at 180°. Rw/PA is Regular A...
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions.  Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...
A 4010 is the series of door closer, a 4011 is the adjustable spring inside the closer.
The AD lock  battery pack type can be changed following this procedure:1. Disconnect the existing battery pack2. Depress and hold the SCHLAGE button for a few seconds to drain off any residual...
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
Schlage ND-Series tailpieces for extended doors are available by only two means, but are not available to order separately.   If an extended tailpiece is needed, then a complete lock ...
Ives does not offer a continuous hinge designed specifically for lead lined doors.  Standard hinges may work if the hinge and mounting hardware do not penetrate the lead lining in the door.&nb...
This change was implemented in firmware package CO.A.6 (or later) to help the customer in the communication and coupling process between the CO200 (CO250) and the hand held device (HHD). ...
The green LED is to be lit up until the spindle (Triangles and Key Switch) are aligned properly; providing a visual indication of the problem.  
If the mechanical alignment of the triangles on the back of the outside escutcheon are not aligned, the CO200 or CO250 will not connect with the SUS/HHD and will appear to be unresponsive...
In firmware CO.A.6 (or later) the Schlage button on the CO200 (CO250) will turn green anytime that the spindle triangles on the front escutcheon are out of alignment or the mechanical key switch is...
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...
While it is not generally recommended, you can convert the long door pulls from straight to offset, or from offset to straight.  We do not offer the extension posts as a standard p...
Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...
CAD drawings are available for doors and frames in 3 drawing formats: Autocad (.dwg) - Release 12 Encapsulated PostScript (.eps) Data Exchange (.dxf) Drawings are available on the...
ALWAYS put the PIM400 in LINK mode first. On a PIM400-TD2 press the LINK1 Button for door one, and LINK2 button for door 2. With a PIM400-485 you must use the SUS/HHD to select which door to LINK.  
1. To put the AD400 in LINK mode, hold down the RTE (Lever or crash bar see below) and press the # key on the key board, or present a card to the reader.            Why press the # key? Because t...
2. AD400 requires a Request To Exit (RTX) signal to link - see the user guide instructions for the linking process.  For an AD400 to enter link mode, it must see the RTX (Request To Exit) switc...
   3. Check the AA battery level, if the AA batteries are below 4.7 volts the AD400 can fail to LINK.             Install fresh batteries, with a level of 6.0 volts or better.  
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are bent a...
Yes, several HHD's can be used with a single lock, as long as the HHD's have the same Coupling Password as the lock.
The HHD coupling password is set during the lock initialization, coupling process.
When the coupling password is changed the value is stored in the HHD and once coupled to a lock, the Coupling Password is also loaded in the lock/device memory.
The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.
If the SUS has not timed out (only a few seconds), simply reconnect the USB cable. Firmware update should resume on its own.
If the SUS has timed out (after a few seconds), do the following: Reconnect the USB cable; When communication has been re-established, Select "Device Options" at the bottom of the Schlage...
Issue: Once Users, Doors, Access Rights and Credentials have been assigned, before going to the locks to program by Generating Program Files, causes the software to freeze. Environment: ...
How to:  What are the steps to adjust a door closer?Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment.  All closers with a "Delay" feature ...
See transformation document.
 See the attached Technical Note for instructions on saving a "Device Template" FROM a device or loading TO a device, Device Template Tech NoteOn the SUS/HHD go to the LOCK Properties tab, and sele...
Coin cell replacement is not immediately registered by the AD200/250 firmware.
Performing a processor reset (pressing and releasing S1 on the Main PCB Assembly) will register the new coin cell.
Cycling lock power (i.e., disconnecting and reconnecting the "AA" battery pack) will register the new coin cell.
The coin cell part number is CR2025 - 3 volt lithium - available at most battery or electronics stores.