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FAQs

Resolution: New applications requiring both device and trim must be ordered with the 996-2 trim.Examples:99L-2SI x 996-2XP99L-2 x 996-2When addressing existing applications, it is ideal to order the conversion...:

What are the specs for the B520-653 Tailpiece?

Resolution: The overall length of the B520-653 is 2.875" with break off points on the bar 0.20" apart.Reference the drawings below to determine the length you need:See drawing here for length and break off poi...:

What is the thickness of the L9000 armor front?

Resolution: The dimensions of the L9000 standard armor front are 8" x 1-¼" x .087"The dimensions of the L9000 optional 1-1/16" face armor front are 8" x 1-1/16" x .087":

Can the LV/LMV9000 be ordered less complete trim?

Resolution: Due to the functionality of the LV/LMV lock, less complete trim is not offered.:

Touchscreen Icon Guide for Schlage Encode locks (BE489, FE789)

Resolution: Communication Icon:Flashes when lock is connecting to WiFi to check for updatesLow Battery IconFlashes after code is entered when battery is low.Solid when battery is critical. The lock will not wo...:

Does the 2310ME work as a standard closer without power?

Resolution: Yes. Without power, the 2310ME functions as a normal size 4 only closer. :

Will the Schlage LM9200 series operate without the outside lever trim?

Resolution: Based on the operation of the LM9200, the outside lever is required to retract the latches.:

Is the Schlage Encode Smart Wi-Fi Lever Available as a Light Commercial Lock?

Resolution: No, the Schlage Encode Smart Wi-Fi Lever is not designed for light commercial use. However, if you’re looking for a lock rated for light commercial applications, Schlage offers the FE595CS model, w...:

Does the Schlage Encode Smart Wi-Fi Lever Feature a Fingerprint Reader?

Resolution: The Schlage Encode Smart Wi-Fi Lever does not include a fingerprint reader. Instead, this advanced smart lock utilizes a touchscreen interface for secure access. With its sleek design and Wi-Fi con...:

Are Schlage Encode Series Deadbolts ADA Compliant?

Resolution: No, Schlage Encode Series Deadbolts, including models BE489 and BE499, are not ADA compliant. These locks do not meet the accessibility requirements outlined by the Americans with Disabilities Act ...: