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FAQs

Is there a special template (ST) for 4111 EDA/HEDA with ¼" solid weatherstrip?

Resolution: ST-1631 is used to template a 4110 x EDA/HEDA closer/arm with 1/4" solid weatherstrip and a 7/8" 5th screw spacer. For all LCN PA mounting with ¼” weatherstrip special template numbers – see ...:

What wire size should be used with a user supplied power supply with the 6440XP compact operator?

Resolution: 18 AWG wire with a maximum wire run distance of 80ft (one way) from 6440XP to the user supplied Power Supply. See here for 6440XP instructions. :

Explain TM series key rotation for keyed functions.

Resolution: The Falcon TM series does not offer 360° key rotation.Key rotation for all keyed functions are:Counter clockwise (CCW) to LOCK Clockwise (CW) to UNLOCK. Either direction to retract latch ...:

Falcon TM series keyed functions.

Resolution: TM series non-keyed functions. When outside lever locked, lever is clutching and will not retract latch.TM12 - Single sided dummy. Fixed lever.TM18 - Double sided dummy. Fixed levers.TM101 - P...:

How to Schedule Codes in the Schlage Home App

Resolution: The Schlage Home App provides code scheduling capabilities for compatible Schlage Smart Locks, including the Schlage Arrive, Schlage Encode Series, and Schlage Sense. This feature allows you to set...:

What Type of Batteries Does my Lock Need?

Resolution: Discovering the right type of batteries for your lock is essential for it's smooth operation. Whether you have a smart lock or a traditional electronic lock, using the correct batteries ensures lon...:

Are indicators handed when ordered with the L9000 series mortise locks?

Resolution: Indicators that are ordered with the mortise locks are handed the same as the lock handing. Indicators kits will arrive with a default handing (RH), and will have to be handed in the fi...:

Is there a list of small Format Interchangeable Core tailpieces for the Falcon cylindrical locks?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. See below for the part numbers for Small Format Tailpieces for Falcon cylindrical locks.Falcon ...:

Do the Falcon deadbolts have removable faceplates?

Resolution: The Falcon D100 and D200 series deadbolts have faceplates that are staked on without the option for field replacement. Falcon deadbolt faceplates are not sold separately.:

How does the trim attach in the L9175 single dummy trim with lock case?

Resolution: The L9175 utilizes a special anchor inside the lock case. This anchor has holes that are tapped and threaded to receive the mounting screws that secure the spacer and mounting plate for the...: