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FAQs

What is the maximum door height for the LM9300?

Resolution: The LM9300 Rod sets can accommodate a door height of up to 8' with a 39" centerline. :

Can you use a PLY rose with JUP, NEP, or SAT levers on CS200?

Resolution: The PLY rose cannot be used for the JUP, NEP, or SAT levers for CS200. :

Resolution: Same lock function with a different key operation.The ND78 and ND98 functions have a 180-degree key rotation that locks or unlocks, unlike the ND75 and ND95 which have a 360-degree rotation to lock...:

Can You Use the Encode Plus Express Mode Feature Without an Apple Home Hub?

Resolution: Yes, the Schlage Encode Plus allows the owner of the lock to use the Express Mode feature without requiring an Apple Home Hub. Express Mode enables you to use NFC Touch to Unlock by simply holding ...:

JFE105 Installation Guide

Resolution: To view the instructions for the JFE105, please click here. :

Does Schlage Offer Residential Locks with Biometric Features or Fingerprint Recognition?

Resolution: Schlage does not currently offer any residential locks with biometric features, including fingerprint recognition, in its product lineup. If you're looking for advanced security options, consider e...:

What Do "Inactive" or "Dummy" Locks Mean?

Resolution: Inactive or dummy locks refer to locks that do not have any functional mechanism. There is no latch, and the lock does not move at all. These locks typically serve as decorative elements on French ...:

What is the 900-8P option board function for the PS900 power supply series?

Resolution: 8 independent PTC protected outputs. They are devices that automatically break the circuit when it gets too much amperage and automatically resets the thermal fuse once the overdraw has clear...:

Will a Primus Cylinder Work in a Residential Lock?

Resolution: Primus cylinders are specifically designed for commercial use and are not compatible with Schlage residential locks. :

Can an Eero Router Pair with the Schlage Connect Series?

Resolution: No, Eero routers do not support Z-Wave connections. The Schlage Connect Series locks (BE468, BE469, BE469ZP) require a Z-Wave hub to enable online connectivity and integration with smart home syste...: