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FAQs

Resolution: E996 is 24 volts DC ONLY. E996 is Fail Safe/Fail Secure convertible. E996 cable is run through panic bar. Cylinder is Night Latch function only. M996 is 12...:

Does the Von Duprin Chexit device operate with batteries?

Resolution: No, the Von Duprin Chexit delayed egress device is 24 volts DC hard wired ONLY. It will NOT operate on batteries. :

Are there different top and bottom rods for the EL function on the Falcon 1490?

Resolution: Yes, the top and bottom rod and centerslide are different for the EL function on the Falcon 1490 device. See the Falcon Price List. :

Are the electrified Falcon TM series UL294 certified?

Resolution: No. The electrified Falcon TM series are neither UL294 or UL1034 certified. :

What is the standard door range for the Falcon TM series?

Resolution: Falcon TM series thin door options:Falcon Electrified (TM851/TM881) or any function available with an RX switch, when used for door thicknesses from 1-3/8" to 1-5/8" will require the use...:

Is anti-microbial finish available for the Falcon TM series?

Resolution: No.Anti-microbial finishes are not being offered on the Falcon TM series at this time.:

How many thin door spacers are required for the electrified TM series on thin doors?

Resolution: NOTE: Mechanical TM series without the RX switch option do not require thin door spacers as they can accommodate doors from 1-3/8" to 1-3/4" without any modifications.:

Is the BE468GBAK (Zigbee) Compatible with Samsung SmartThings?

Resolution: Yes, the Schlage Connect BE468GBAK (Zigbee version) is compatible with SmartThings hubs. SmartThings supports multiple smart home protocols, including Zigbee, Z-Wave, and Wi-Fi. The BE468GBAK can b...:

How to Pair an Encode Series Lock to the Schlage Home App

Resolution: The Schlage Home app provides an interactive step-by-step process for pairing your lock. To ensure a seamless setup experience, it's recommended to start with the app. Before you begin:Ensure ...:

Engage training

Resolution: Training can be arranged or purchased through the local reseller or vendor that installed or sold the Engage supported locks or devices.You will have to contact your dealer, and they can contact us...: