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FAQs

When using the 6440 operator, what spring size should the closer be set at?

Resolution: The 6440 is Compatible with Sizes 2 through 4 (Size 3 default). See here for 6440 installation instructions. :

How many users does LEB lock store in degraded cache mode?

Resolution: By default, if the Gateway or OEM Controller goes down, the lock will not allow any card access. Enabling ‘Cache Mode’ will buffer the last 1000 valid cards and allow access to those cards if ...:

What is the part number for the sr swing cable parts bag?

Resolution: The Sr. Swing cable parts bag is part # : Series #-518. For example 2810-518.This cable parts bag is the same for all 120v Sr Swing series operator.Please Note: The cable parts bag is s...:

what is difference between LCN SEM7820 and SEM7830?

Resolution: The SEM7820 is a floor model magnet, while the SEM7830 is surface wall mounted magnet. See here for LCN Fire Life and Safety catalog information, which includes more specific details on the S...:

What are the screw sizes and lengths for Falcon Closers?

Resolution: The screw sizes and lengths of the screws in the supplied screw packs for the SC70A series closers are called out on the installation instruction sheets. For all other screw size informatio...:

Are the 4110-18 and 4210-18 plates the same?

Resolution: The 4210-18 drop plate is the same exact plate as the 4110-18 plate, BUT the 4210-18 is supplied with TORX screws for mounting to make it high security, while the 4110-18 plate comes std with non-t...:

Has the MD series been discontinued?

Resolution: The MD series locks have been discontinued.:

Do the 1260 and 1460 have the same Hold-Open Arm?

Resolution: The 1260 HO arm is not the same as the 1460 HO arm. They may look similar but they are different and are not interchangeable.:

Why does my key only retract the latch on an ALX70 function?

Resolution: With the exception of the SFIC cores from almost all manufacturers, the ALX70 tailpiece is not available for any non-Schlage cylinders or cores. Therefore, the ALX70 can only be used with a Schlage...:

How Many Encode Plus Locks can be Added to HomeKit?

Resolution: There is no limit to the number of Encode Plus locks you can add as accessories to your HomeKit setup.For more information on HomeKit accessories, please visit Apple Support.: