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FAQs

Resolution: The MD series locks have been discontinued.:

Do the 1260 and 1460 have the same Hold-Open Arm?

Resolution: The 1260 HO arm is not the same as the 1460 HO arm. They may look similar but they are different and are not interchangeable.:

Can the Falcon TM series be reconfigured to create different functions in the field?

Resolution: Yes. Similar to the ALX series, the TM series is a modular design that with available parts sold separately will allow different functions to be configurated. See price book for available part...:

Why does my key only retract the latch on an ALX70 function?

Resolution: With the exception of the SFIC cores from almost all manufacturers, the ALX70 tailpiece is not available for any non-Schlage cylinders or cores. Therefore, the ALX70 can only be used with a Schlage...:

How Many Encode Plus Locks can be Added to HomeKit?

Resolution: There is no limit to the number of Encode Plus locks you can add as accessories to your HomeKit setup.For more information on HomeKit accessories, please visit Apple Support.:

Are Schlage Keypad Locks Z-Wave Compatible?

Resolution: Schlage Keypad Locks (BE365, FE595, FE575, BE375, and FE695) are not Z-Wave compatible. Only the Schlage Connect (Model BE468ZP, BE469ZP) is Z-Wave compatible. For further connection and compatibil...:

What screws come with the 8400 kick plate?

Resolution: The 8400 comes standard with #6 x 5/8 SMS screws. Security screws are offered as a separate item. :

How Do I Know My Schlage Keypad or Touch Lock Has Low Batteries?

Resolution: Schlage keypad locks are designed to alert users when the batteries are running low or critically low, ensuring you have enough time to replace them and avoid being locked out. Each model has speci...:

Can the 4030T roller be purchased by itself?

Resolution: The 4030T roller is pressed into the arm which cannot be done in the field, so the roller is not available by itself. To get the roller you will have to purchase the arm assembly-4030T-3077T x Fi...:

What screws come with the Falcon SC Series closers?

Resolution: The Falcon line up of closers ( SC70A, SC80A, and SC60A) have a universal screw pack which includes wood screws, SRT screws, machine screws and thru bolts. The exception is the SC90A series which o...: