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FAQs

What type of locking button does the C2000 ENTR (Entry/Office) function have?

Resolution: The C2000 ENTR is an ANSI function F109 which is a keyed lever on the outside and push and turn button on the inside. :

What cylinders can have Schlage split key construction keying?

Resolution: For Schlage Commercial, split key construction keying (CK) is available for standard conventional style 6-pin cylinders only. Split key is not available for:Primus cylindersFull Size Int...:

How is Schlage split key construction keying ordered?

Resolution: To specify Schlage split key construction keying on a line item of cylinders or locks, use the symbol CK. You can also specify by citing the 50-211 charge (the service charge which is appli...:

In a Falcon MA mortise lock, how far does the key need to turn to retract the latch?

Resolution: In Falcon MA mortise locks that have latch retraction by key, latch retraction begins at 4 o'clock (about 120 degrees) and latch is fully retracted at 5 o'clock (about 150 degrees). ...:

What are the dimensions for the Schlage HL6 Tubular Push/Pull Hardware?

Resolution: See below for the dimensions of the HL6 Tubular Paddle and Push/Pull Cover: See the Complete HL Series Catalog linked here for more information. :

What to know when ordering the ND Series with HSLR trim.

Resolution: The ND HSLR is only available with a 2-3/4" backset deadlatch, part number 13-247. No latch substitions allowed. The ND HSLR Trim is only available in 630 finish.The ...:

What is the tailpiece orientation for the Falcon T series using conventional cylinders?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. For proper function of the lock, the right tailpiece must be used and installed correctly. All ...:

What is included with the Falcon MA series Trim Packages?

Resolution: The Falcon MA Trim package contains inside and outside trim, screw pack with mounting hardware. Does not include armor front or strike. :

Are Falcon TM series windstorm rated?

Resolution: The Falcon TM series does NOT meet FEMA P-320, FEMA P-361 and is NOT approved for use in tornado shelter doors or shutters.:

Is there a 3/4" throw latch available for the TM series?

Resolution: The TM series can be used on a pair of doors with no astragal or mullion if the door manufacturers listing approves. Check with the door manufacturer beforehand. :