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FAQs

What is the length of the 4040SE standard track?

Resolution: The 4040SE standard track is 22 3/4" long.:

What is the length of the 4040SE Long Track?

Resolution: The 4040SE Long Track is 25 3/4" long.:

Does the MA541 ship with handing screws?

Resolution: Due to the function of the MA541 handing screws are not required nor will be shipped with the lock. Latch bolt retracted by knob or lever from either side.Deadbolt thrown or retracted by key o...:

Which Thumbturn is used with the Schlage L9000/LM9200 Escutcheon Inside Occupancy Indicator?

Resolution: The Escutcheon Trim Inside Occupancy Indicator uses the Standard ADA Thumbturn shown below with the 09-544 ADA Thumbturn for Sectional Trim. This applies to Occupancy Indicator Opt...:

Using an MTB reader, which mobile credential card format will work with SMS?

Resolution: The Blue Tooth credential will work with SMS using a 48X bit format. :

Is ligature resistant trim available for multi-point locks?

Resolution: As of March 2022, ligature is not available for the LM9300 or LM9200 series multi-point locks. :

Is the Double Cylinder (-2) function available for the Von Duprin XP device?

Resolution: No, this option has been removed from the Von Duprin XP device. :

Is there a Von Duprin mullion prepped for the XP device?

Resolution: Yes, the XP 4954 and XP 9954 mullions can be ordered from Von Duprin with the 909 and 954 strike preps already prepared in the sides of the mullion. :

Can I use the 996 L NL "Rigid" lever trim with the E7500 mortise lock?

Resolution: NO, the Von Duprin E7500 mortise lock locks/unlocks the 996 L M lever with electric power. You CANNOT use a RIGID lever trim with the E7500 mortise lock. The lever must be ACTIVE for th...:

Does the Von Duprin 98/9927 GBK have a shim for the latches?

Resolution: No, the 98/9927 GBK uses a shim for the centercase (1/4") and the rod guides (1/8") but there are NO shims for the latches at the top and bottom of the door. They are NOT required. :