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Isonas Pure Access Cloud - REST API Requests Returning Only 50 Items

Resolution: API lists are limited according to the documentation: Isonas API commands - v2 In order to maximize quantity of returns, add a limit parameter to the query: "limit=500" This wi...:

What is the Falcon MA deadbolt throw?

Resolution: The deadbolt throw of the Falcon MA series is 1".:

How to Add Access Codes in the Schlage Home App

Resolution: Step-by-Step Guide to Adding User Codes in the Schlage Home AppAdding user codes in the Schlage Home app is a straightforward process that enhances security and access control. Follow these steps t...:

How to Control My Schlage Encode Remotely?

Resolution: The Schlage Encode Series offers remote control functionality, allowing you to manage your lock from anywhere. Each lock in the Encode Series—the Encode, Encode Plus, and Encode Lever—is equipped w...:

How to Manage Notifications in the Schlage Home App

Resolution: With your lock paired to the Schlage Home App and connected to your home WiFi network, you can receive automated push notifications for various actions. Discover how to manage these notifications w...:

Touchscreen Icon Guide for Schlage Encode Plus (BE499)

Resolution: Communication Icon: Flashes when lock is connecting to WiFi to check for updates Low Battery Icon Flashes after code is entered when battery is low. ...:

Can the LM9200 series be ordered with the Torx screw option?

Resolution: The LM9200 series does not support the torx screw option. The torx screws used on the regular L9000 lock will not work on the LM9200 series. :

Will an ALX lock fit onto a door prepped for an AL lock?

Resolution: The ALX will fit onto a door prepped for an AL lock. :

How are Primus RP account numbers designated?

Resolution: Primus RP customers will use a Legacy Primus account number or a Primus XP account number. (There are no Primus RP account numbers.) If customer is a new Primus user, they will r...:

When was the Glynn-Johnson 280 SesaGuard discontinued?

Resolution: The Glynn-Johnson 280 SensaGuard was discontinued in February of 2022.: