Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What server information should be in StratIS Engage sites?

Resolution: When using the Engage with the StratIS software, under the server settings use the following: https://allegion-api.stratisems.com :

Is Pure Access compatible with PIV type Government issued credentials?

Resolution: You cannot use PIV/FIPS/TWIC with the Isonas Pure Access systems. They are not compatible. :

How do you check Isonas diodes ACC-Back EMF-DIODE for proper function?

Resolution: The check diodes, set the multimeter to diode ( ->|- ) setting and connect red lead to a black wire and black lead to a red wire. The display should read around .5 volts for proper functio...:

What are the UL listings?

Resolution: Please click here for the complete UL listings document. Be sure to select the correct tab at the bottom of the screen. :

Is there a standard height the LEMD lock needs to be installed?

Resolution: Each state has their own local codes for the install. They should refer to their local state code. To meet the ADA requirements, the lever needs to be 34-48" from the floor. :

How long does the REX input hold on the CTE?

Resolution: REX input only holds the lock relay for the relock delay time that is set in the software, not as long as it's shorted out. No maintained unlocks for REX/REL/REN. :

How many inputs does the Schlage RC reader controller have?

Resolution: The Schlage RC controllers has 3 configurable inputs. Door position (DPS) Request to Exit (REX) Auxiliary (AUX) :

What type of tamper detection is used with the Schlage RC reader controller?

Resolution: Tamper detection is via accelerometer which senses any types of altering and prevents a security breach with the reader. :

Does the FE410 lock have an option for a dust box?

Resolution: The FE410 has an option to order the metal dust box with screws. The part number is: 10-112. :

Are you able to have the same master credential assigned to multiply Engage sites?

Resolution: No, each site will need to have their own unique master credentials. You cannot reuse them on multiple sites. :