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FAQs

Resolution: RC-04's are a current product line of Isonas.There are no plans currently to replace it.:

Resolution: Yes, you can upgrade your LE lock to an LEB. You will need to change the whole inside portion of your lock. This is the only part number needed. Here are the part numbers according...:

Does the Locknetics pushbutton MPB-100 and MPB-100-N have an option for a Maintained action switch?

Resolution: No...it is only available as a Momentary action switch.:

How can I tell if my MT reader has passed or failed the power cycle sequence?

Resolution: On power up, if the reader responds with multiple beeps then goes to a solid red LED, this indicates the smart circuit portion of the reader failed and needs to be replaced. Otherwise a good ...:

Is the LCN 62PA shoe the same on all LCN Closers?

Resolution: The -62PA shoe is the same on all LCN Series Closers, EXCEPT for the 1260, 1250, and 1450. The 1260, 1250, and 1450-62PA shoe has a different mounting hole pattern.:

What does it mean when you get E603 on the HHD when trying to update firmware on AD locks?

Resolution: It means that the SUS version on the HHD needs to be updated to the latest version. Currently that is 6.8.2 (see image below). :

How do I change the track on an MTMS15 magstripe reader?

Resolution: Power cycle the reader, wait for the beep then present configuration card to the reader within 60 seconds (see chart below for config cards). :

How do I set the relock time delay on the GF3000 TRD, TJ, SM models?

Resolution: Here are the steps to set the relock time delay: 1. Remove Power 2. With the door open, reapply power 3. Remove 5/64” hex head screw to allow access to recessed momentary pushbut...:

Schlage control lock blinks red then blinks green and then it unlocks.

Resolution: When you present your badge or fob to the Control (BE467 or FE410) lock, you get multiple Red LED's, then Green LED, then the door opens. This sequence is letting you know you have low batter...:

What is the fire rating for LM9200 LBL on wood or metal door?

Resolution: When the LM9200F is ordered with LBL for wood pair of doors it will have a 20-minute fire rating, no hose. When the LM9200M with LBL is ordered for metal pair of doors it will m...: