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FAQs

Can the L9081 be ordered with RX, LX, and DPS options?

Resolution: The L9081 is not available with RX, LX or DPS options. :

Is the HL6/7/8 available in 622 Matte Black finish?

Resolution: 622 Matte Black finish is not an option for the HL6/7/8 or the HL6-9000. :

What is included when ordering Locks Less Lock Case (Trim Kits) for the L9000 series locks?

Resolution: Included in the trim kits are complete sets of outside and inside trim with spring cages, spindles, mounting screws and thru-bolts as required for the function specified. Specify F...:

What is part number K510-612?

Resolution: K510-612 is a face plate for a convention rim housing less the Schlage logo. To order less logo, specify: Conventional Rim housing part number “with K510-612 faceplate” for Conventional ...:

Does the B252 have exposed screws or a snap on cylinder faceplate?

Resolution: B252 IC core options (R, J, T) do not use a snap on faceplate. The B252 FSIC core options will be supplied with (2) B520-271 drive screws similar to a residential double cylinder d...:

How do exit device trim operate with Chexit devices?

Resolution: How Exit Device Trim Operate with Chexit Devices :

How can I upgrade Firmware on my MTB reader?

Resolution: The MTB readers will only show in a Partner Site in Engage to be able to update the firmware. In a Engage Managed site, connect the MTB to a CTE. When you update the firmware on the CTE, ...:

Why can't a Wiegand Card reader be used with CTE?

Resolution: There are terminals for Wiegand connection. Those terminals were part of original board design and may be implemented in the future, but for now CTE only supports RS485 communications. ...:

Can Engage GWE Gateways and AD400 / PIM 400's work together on same Access System?

Resolution: Using RS485 communications, they can but it is dependent on Access Control Systems accepting both lock types. Contact your preferred Access Control provider to confirm. :

Chexit 98/99 Series Trim Matrix

Resolution: :