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FAQs

Does the GF3000SM use the same armature as the GF3000?

Resolution: Yes, you will need the TRD armature. The bolts for the armature assembly are shorter for the TRD and that is what is needed for the Gf3000SM :

What’s the difference between OSDP and OSDP Secure?

Resolution: The readers: MT15-485 and MT11-485 MTB15 (when using the 485) Support OSDP secure (encrypted) or open. This is controlled by the Access Control system. :

When you FDR the AD300 does the address go to Zero?

Resolution: When you Factory Reset (FDR) an AD300, the address will reset back to zero.:

Using the M490DEP, does the door prop time reset with each card swipe?

Resolution: Yes, the 20 second timer will restart, once the release contacts are reopened.:

How do I set up my Android for file transfer by default so that I can use it for Schlage Express?

Resolution: While using the SUS-A Android device HHD replacement solution, it is necessary to change the USB settings to default to “File Transfer”, instead of the out-of-the-box standard “USB charging ONLY”...:

Can the 650 series key switch be ordered with a F keyway?

Resolution: No, you will have to order the key switch with no cylinder (that is standard) and then order the Mortise cylinder with the desired keyway separately. :

Can you wire a M490DEP for card reader on both sides of the door into RLS/RST?

Resolution: Yes, you can wires in 2 readers, inside and outside reader in parallel to the M490DEP. :

Can the circuit board for the M400 series maglock be by-passed?

Resolution: No, you cannot bypass the circuit board on the M400 series maglocks. The circuit board has a voltage/surge protection built into the circuit board :

When an AD online lock is in degraded cache mode does it record audits?

Resolution: When the AD lock is in degraded cache mode, no audits are recorded.:

Does my AD200/250/300/400-993R lock come with an RX-LC switch?

Resolution: AD300/400-993R locks regardless of function (40, 50, 60 or 70) will come with an RX-LC switch. AD200/250-993R will come with an RX-LC switch if the function is 40, 50, or 60 but not with function 70.: