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FAQs

What is the minimum door width when using the 4110T?

Resolution: The minimum door width with standard templating is 27.5" without a vertical stop on the latch side frame. :

What is the minimum door width for the 4020T closer?

Resolution: 25 inches is the minimum door with without a special template. ST-3077 will allow you to mount a 4020T closer on a 12” door. This application requires special templating as well as special ar...:

Can the M996 trim be converted to an E996 trim?

Resolution: Yes, the M996 could be converted to an E996. But the E996 and its parts were discontinued in December 2023.For trims being used with rim, vertical rod, and vertical cable devices, use part number 0...:

Does the Glynn-Johnson HL6/PL7PL8 use the same parts as the Schlage HL6/PL7/PL8?

Resolution: Yes, the Glynn-Johnson and Schlage HL6/PL7/PL8 use the same parts. It is recommended to confirm with Schlage for current part #'s and availability. :

Is it permissible to convert an F-25-C to an F-25-WDC?

Resolution: The Falcon F-25-C and F-25-WDC have different UL listings/certifications which are not interchangeable. Therefore, a new device must be procured in order to change from an F-25-C to an F-25-W...:

Can you activate the deadbolt on LEBMD to secure the door with a credential?

Resolution: No, you cannot use credential to activate the deadbolt to secure the door. :

What is the part number for the truarc rings for the LE locks levers

Resolution: L283-030 is the part number for pack of 20 truarc rings for levers. :

What type of outside rose is needed for an Accent lever on a LEBMS/LEBMD-GRW?

Resolution: AVA decorative rose 2-5/8” diameter supports Accent levers only. :

What does alternating long flashing blue and red light indicate on a Gateway?

Resolution: The Gateway is in link mode, searching for a new lock. :

How can you minimize the RF interference from Wi-Fi access points and Gateways?

Resolution: Maximize the distance between the Gateways and the Wi-Fi access points at least 10 feet. :