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FAQs

Resolution: Yes. The part number for the 1460 optional full cover is - 1460-72FC. This full cover is a plastic full cover.:

What is the maximum reveal for the 4820 pneumatic operator?

Resolution: For the 4820 regular arm the maximum reveal is 4 1/2". For the 4820 Long arm the maximum reveal is 8". :

Is the "switching link" available as a part from Von Duprin for the model 2670 Guard X?

Resolution: The Von Duprin 2670 Guard X "switching link" is NOT available as a salable service replacement part. :

Can the Von Duprin 98/9947 WDC and 98/9975 devices be used together on pairs of wood doors?

Resolution: No, the Von Duprin 98/9947 WDC device has a "scalp" plate that allows access to the vertical rod/center case connections on the "lock" side of the door. This scalp plate prohibits the use of ...:

Will the Von Duprin/Falcon Alarm Kit sound the horn if provided "Less Switch"?

Resolution: No, the Von Duprin / Falcon Alarm Kit MUST have either an RX or LX switch under the push bar and connected to the ALK module for the horn to sound. :

What electrified options and accessory items are permitted for use with exit devices on hurricane assemblies?

Resolution: Hurricane rated Von Duprin and Falcon exit devices, when used as part of approved Allegion assemblies, are permitted to have electrified options such as these, where applicable: electric l...:

Isonas - RC03, RC04, and IP Bridges Not Returning to "Client" Mode after Firmware Update

Resolution: Occasionally, an Isonas Access Point will not return to Client mode after updating firmware, or attempting to update firmware. Firmware updates are completed using the Isonas Configuration ...:

Isonas Pure Access Cloud - Auto-Unlock w/Badge Schedules and Engage Devices

Resolution: Schlage Engage devices linked into Pure Access Cloud use a slightly different command structure than previous Isonas-only devices. Because of this, there will be an error message that occurs ...:

What is unique about the Von Duprin AX device?

Resolution: The force required to activate operable parts is 5 pounds maximum. There is a unique UL label on it that states it meets California Building Code. The shock absorber is different f...:

Does Allegion make a cylinder for a Corbin Russwin Unit Lock?

Resolution: The 24-127 is a non-Primus KIL cylinder for use in the Corbin Russwin UT5200 Unit lock as well as the CK4200 Knob series. The 20-727 and 20-727 XP are Primus KIL cylinders for use in the...: