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FAQs

Does the Glynn-Johnson HL6/PL7PL8 use the same parts as the Schlage HL6/PL7/PL8?

Resolution: Yes, the Glynn-Johnson and Schlage HL6/PL7/PL8 use the same parts. It is recommended to confirm with Schlage for current part #'s and availability. :

Is it permissible to convert an F-25-C to an F-25-WDC?

Resolution: The Falcon F-25-C and F-25-WDC have different UL listings/certifications which are not interchangeable. Therefore, a new device must be procured in order to change from an F-25-C to an F-25-W...:

Can you activate the deadbolt on LEBMD to secure the door with a credential?

Resolution: No, you cannot use credential to activate the deadbolt to secure the door. :

What is the part number for the truarc rings for the LE locks levers

Resolution: L283-030 is the part number for pack of 20 truarc rings for levers. :

What type of outside rose is needed for an Accent lever on a LEBMS/LEBMD-GRW?

Resolution: AVA decorative rose 2-5/8” diameter supports Accent levers only. :

What does alternating long flashing blue and red light indicate on a Gateway?

Resolution: The Gateway is in link mode, searching for a new lock. :

How can you minimize the RF interference from Wi-Fi access points and Gateways?

Resolution: Maximize the distance between the Gateways and the Wi-Fi access points at least 10 feet. :

How many Auto Unlock with Badge rules can be assigned to an Isonas Reader Controller?

Resolution: You can only assign one rule per reader controller:

How many Two Factor Authentication (2FA) rules can be assigned to an Isonas Reader Controller?

Resolution: You can only assign one 2FA per reader controller:

What audio visual indications are displayed on Locknetics EMS100 when activated?

Resolution: There is an audible click from the relay and a red LED is displayed for the relock delay period. :