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FAQs

Can the 4040SE-3210 transformer be used with both SE and ME 24v units?

Resolution: Yes, the -3210 transformer is the same transformer thru all the Fire Life and Safety Products (SE and ME). The current draw rating for the transformer is 400mA which means, it could po...:

What is the Frequency of the LCN 8310-880 receiver?

Resolution: The 8310-880 receiver frequency is 900 MHz (introduced in 2020 to current). Receiver is a Clear Plastic Receiver with RD900 on the it. See here for on line instruction sheet. :

What Schlage cylinders and cams are used with Von Duprin exit devices?

Resolution: Each document below identifes: Schlage cylinder type Schlage cylinder part # Schlage cam type for the exit device & trim series listed. Cli...:

What is the physical size of the LCN 4040XP-419, Flush Panel Adaptor?

Resolution: 4" wide x 2" tall (for frame attachment) X 3" deep (for arm shoe attachment). :

What do the Operating Indicators on the control box of the 4600 Series operators signify when they are lit?

Resolution: Power: The controller is receiving 120VAC power to control the operator. Fire Alarm: There is an active fire alarm activation in the building AND it is wired into terminals 1...:

Why Is My Schlage Lever or Knob Drooping or Sagging?

Resolution: A drooping or sagging Schlage lever or knob is typically caused by an issue within the chassis. Since this cannot be resolved through troubleshooting, we recommend contacting Customer Support by su...:

What Metals Are Used to Manufacture Schlage Locks?

Resolution: Schlage locks are crafted using a combination of base metals, including tin, brass, zinc, and aluminum. For more detailed information about the materials used in Schlage locks, please visit our Mat...:

How do I order a scalp plate for the door edge for a 5547WDC?

Resolution: There are two possible scalp plates, depending on the trim application and door preparation. Both are ordered by description as configured products (category: cover plates). They are&...:

Can Von Duprin concealed cable devices be ordered for non-standard door heights?

Resolution: Orders for cable devices for non-standard door heights are processed as engineering specials at an additional charge per cable.:

Schlage Sense: Delete Wi-Fi Adapter

Resolution: Please follow the steps below to remove the Wi-Fi Adapter - BR400, Discontinued from the Schlage Home App and unpair from the Schlage Sense - BE479, Discontinued:Launch the Schlage Home App.Press t...: