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Question
Answer
Can you mount a 4040SEH holder with swing clear hinges?
Resolution:
Yes, you would need to follow ST-3165 for mounting a 4040SEH with swing clear hinges. No special parts are required. :
Can LCN ME/SE closer holders be used on exterior/vestibule doors?
Resolution:
LCN ME/SE closer holders are specifically designed for use on interior fire rated doors. :
The Ives catalog shows a 9624 offset pull that is not in the price book. What is 9624?
Resolution:
9624 was a typographical error. This should read 9264. :
Is the Zero 3708 magnet hold on a production hold?
Resolution:
Yes, bulletin dated 12/28/2016 still has magnets on production hold, though it can still be ordered via engineering specials. :
Does Ives offer any door hardware for doors that are 13/16" thin?
Resolution:
No. :
Can a customer take an existing 112HD or 112XY and cut out out a section of that hinge and by a service panel for it, making it a 112XY TWP?
Resolution:
Allegion does not support or guarantee this application. If a TWP panel is required, the best option is to order a new hinge. :
What does "CFL" stands for when someone is ordering a 7305 CFL edge guard?
Resolution:
CFL is not an acronym Allegion acknowledges when it comes to Ives product. A possibility is "cut for lock". If a customer has used this term, ask for clarification or drawing/sket...:
What is the diameter of a 5BB1 hinge pin?
Resolution:
Diameter is 5/16" with a wider knurled collar under the pin, though the hinge pin is not always consistently that size and may vary slightly. This is commonly asked to see if this hinge...:
How to tell ND electrified Vandlgard motor from non-Vandlgard?
Resolution:
ND electrified motor assemblies: Non-Vandlgard - N223-062 Vandlgard - N223-063 :
Is there a difference between a full size non-IC and IC cap pin?
Resolution:
There was an older cap pin, part number C603-347 which is no longer available. This cap pin was approximately .475" long by .095" diameter.:
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