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FAQs

What is Falcon part number 1397 cam kit?

Resolution: Cam staking fixture designed for attaching or removing cams on the back of Falcon Interchangeable Mortise housings. Instructions can be found by clicking here. :

What are Presentation Keys?

Resolution: *As of January 2022 the ordering of Custom Presentation Keys below will need to be handled through the Local Allegion Sales Office (877-671-7011 Option #3) Custom Presentation Keys&...:

How do I convert a 1790 device to night latch (storeroom) function?

Resolution: The 179CA cylinder assembly contains the parts that need to be put in the exit device to convert it from EO to NL (nightlatch) or HB (hold back) function.:

Is the "CX Electrical Assembly Kit" available as a service item?

Resolution: The "CX Electrical Assembly Kit" is not available as a service item, yet the parts contained within it are available individually. They are as follows: Chexit Wiring Assembly - Part 040...:

Can the M996L be change to fail secure (FSE) before connecting it to a power supply.

Resolution: A New 9-volt battery can be connected to the leads of the M996 motor to change the function. An older battery may not work. Change the function switch to FSE. Connect the 9V battery...:

Are Ives hinges available in a 621 finish?

Resolution: There are no Ives hinges available in a 621 distressed nickel finish.:

What are the different KA options from Schlage?

Resolution: Schlage offers five different options for cylinders Keyed Alike (KA): Keyed Alike 0-bitted (KA 0-bit)Keyed Alike 1-bitted (KA 1-bit)Keyed Alike to Specific CombinationKeyed Alike ...:

Is the LCN -480 shaft extended supplied in a finish that matches the closer?

Resolution: For the 4050AT closers-The 4050AT-480 shaft extenders that are shipped out for any 4050AT orders get powder coated to match the cylinder/closer color. So if you order a replacement part,...:

Where is the fire label located on a fire rated mullion?

Resolution: The UL fire label is at the bottom of the fire rated mullion. The mullion also ships with a sticker which notes the bottom of the mullion should not be cut. Cutting would remove the fir...:

Is the 9852/9952 pool gate device available with standard 990/996 trim?

Resolution: The 98/9952 Pool Gate Device can be ordered with either the EO (Exit Only, no trim), L (with a 252L Lever Trim, cylinder locks/unlocks the lever) or L-BE (with a 252L-BE Passage Lever Trim).The 252...: