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FAQs

Can a customer take an existing 112HD or 112XY and cut out out a section of that hinge and by a service panel for it, making it a 112XY TWP?

Resolution: Allegion does not support or guarantee this application. If a TWP panel is required, the best option is to order a new hinge. :

What does "CFL" stands for when someone is ordering a 7305 CFL edge guard?

Resolution: CFL is not an acronym Allegion acknowledges when it comes to Ives product. A possibility is "cut for lock". If a customer has used this term, ask for clarification or drawing/sket...:

What is the diameter of a 5BB1 hinge pin?

Resolution: Diameter is 5/16" with a wider knurled collar under the pin, though the hinge pin is not always consistently that size and may vary slightly. This is commonly asked to see if this hinge...:

How to tell ND electrified Vandlgard motor from non-Vandlgard?

Resolution: ND electrified motor assemblies: Non-Vandlgard - N223-062 Vandlgard - N223-063 :

Is there a difference between a full size non-IC and IC cap pin?

Resolution: There was an older cap pin, part number C603-347 which is no longer available. This cap pin was approximately .475" long by .095" diameter.:

What is Falcon part number 1397 cam kit?

Resolution: Cam staking fixture designed for attaching or removing cams on the back of Falcon Interchangeable Mortise housings. Instructions can be found by clicking here. :

What are Presentation Keys?

Resolution: *As of January 2022 the ordering of Custom Presentation Keys below will need to be handled through the Local Allegion Sales Office (877-671-7011 Option #3) Custom Presentation Keys&...:

How do I convert a 1790 device to night latch (storeroom) function?

Resolution: The 179CA cylinder assembly contains the parts that need to be put in the exit device to convert it from EO to NL (nightlatch) or HB (hold back) function.:

Is the "CX Electrical Assembly Kit" available as a service item?

Resolution: The "CX Electrical Assembly Kit" is not available as a service item, yet the parts contained within it are available individually. They are as follows: Chexit Wiring Assembly - Part 040...:

Can the M996L be change to fail secure (FSE) before connecting it to a power supply.

Resolution: A New 9-volt battery can be connected to the leads of the M996 motor to change the function. An older battery may not work. Change the function switch to FSE. Connect the 9V battery...: