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FAQs

Schlage LE Locks - Does SFIC Mortise Housing Require Spacer for 6-Pin Cylinders

Resolution: No, the driver assembly is attached to the back of the mortise housing. No extra spacer is required. :

Schlage 654 Keyswitch - Components Included in Modular Stock Component Pack 653062

Resolution: Contents: Item Quantity MAGNET 1 PIN-KEYSWITCH 2 CAM-KEYSWITCH 1 ...:

Schlage CO-220 - Safe School Lockdown FOB Frequency

Resolution: 2.4GHz - Bluetooth Low Energy (BLE) :

Schlage Control Locks - Do Battery Holders 47271341 Include Ribbon Cable

Resolution: No, the replacement battery holders for Schlage BE467 and FE410 locks do not include the thru-door ribbon cable. :

Schlage AD-series Locks - Inside Pushbutton Replacement

Resolution: Yes, the white inside pushbutton (IPB) is available as a replacement part under 47269170.:

Why does my cylindrical dead latch fall into the strike?

Resolution: The dead latch will fall into the strike when the door is not prepped correctly, commonly the door over rotates and the deadlatch falls into the strike. This can cause the latch to bin...:

Schlage CTE - Tamper Alert

Resolution: The tamper sensor on the CTE detects when the cover is taken off of the unit. This will trigger a tamper report in the audit history. The CTE has an optical tamper switch. It is l...:

Schlage Control Lock - Long Beep and Green Light on Valid Card Presentation

Resolution: The lock will display a long beep and green light on a valid card presentation when the unit has lost power long enough to lose it's internal clock time. To correct this, sync the lock with t...:

Schlage M420, M450, M490 - Armature Bolt Replacement

Resolution: The armature bolt is not available on its own, but it is included in the armature mounting fastener pack, part# P44489128 for M450/M420 P44497110 for M490 :

Schlage SM10 - Not Compatible with OSDP 485 Configuration

Resolution: The SM10 readers are do not support being ordered as -485 configuration. The unit supports wiegand output only. If -485 OSDP is needed, recommend using MT11 or MT15 instead, or as of late ...: