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FAQs

Can you get RCK on commercial locks and cylinders?

Resolution: RCK (lost ball construction keying) is available on commercial locks and cylinders but only as 5-pin C keyway.:

Does the Falcon B lock offer a clutching feature?

Resolution: Clutching is not offered on the Falcon B lock. :

Is the Falcon SC series Closers hold open wrench sold separately?

Resolution: The Falcon Hold Open wrench is not available for individual purchase. The LCN 1250/1450 Hold Open wrench would work as a replacement. This can be ordered thru LCN with part num...:

Issues Receiving E-mails from Engage

Resolution: This issue is very common, especially on secure corporate email systems running Office 365 or active email firewall and spam filtering. Please follow these steps as most likely the emails were...:

Why is the 8402 protection plate not offered as NH, no holes?

Resolution: The 8402 protection plate may be ordered as NH-A which is no holes, with adhesive. Our adhesive has been fire tested. 8402 with NH (no holes, no adhesive) is not available because using...:

What is the opening force for the 9100 Benchmark?

Resolution: Without power boost turned on, the Benchmark manual opening force is approximately 33N (7.5 lbs.) of force.:

What is the manual opening force of the Falcon 8200 Operator?

Resolution: Without power boost turned on, the manual opening force of a Falcon operator is approximately 33N (7.5 lbs.) of force.:

What is the force required to engage breakaway on a LCN Sr Swing CP Breakaway Stop?

Resolution: It will take approximately 50lbs. of force to engage breakaway. :

Does LCN sell the lens cover only for the 8310-877 Head Mount Safety Sensor or the 8310-804 -1(2) Door Mount Safety Sensors?

Resolution: Unfortunately, LCN does not inventory or sell this part of the sensors separately. An entire new unit will need to be ordered to get the lens. :

Schlage 320M Maglock Recommended Height

Resolution: No, Each door frame is different. Closer to the center would give the best holding force, however..: