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FAQs

Resolution: Below is a list of contents for the ALX function kits10 Function kit - latch only40 function kit - latch, inside push button and plunger, outside turn assembly44 function kit - latch, inside push b...:

What are ALX chassis kits?

Resolution: With the introduction of the the ALX series, there are chassis kits that can be configured to create all functions except the dummy function. The chassis kit will include a chassis, Rhodes ros...:

What emergency key do you use for falcon MA hotel cylinder housing with SFIC construction core?

Resolution: When the Falcon MA451 is ordered with SFIC construction core the emergency key would have to be ordered separately. Cut key part numbers:KB738-1 6PinKB738-2 7Pin Please provide part # and...:

What are the A and B Rose dimensions for the GS series lock?

Resolution: The A rose has an outer diameter of 2.1"The B rose has an outer diameter of 2.5":

Is there a L Series HSLR door prep jig available?

Resolution: :

What is the XC03-069?

Resolution: The XC03-069 cannot be used with a Grade 2 cylindrical lock such as the AL-series or A-series. The XC03-069 will not fit into the chassis and latch retractor on the AL and A-series.:

When should V3 be used for thresholds?

Resolution: V3 is full-body-strength material which fills in the underside of a Zero threshold to make it a nearly solid piece. This option is recommended for high traffic areas or high-weight are...:

Why does my key rotate 180 degrees on my Primus SL cylinder and then the key can be pulled ?

Resolution: The Primus SL Cylinder uses a body that requires a dimple see here. If the incorrect body is used they key may rotate 180 degrees and pull out. :

Did the circuit board change on the L9000 Series Electrified and the LM9200 Electrified locks?

Resolution: In February 2019, the circuit board was updated. Identification of the boards is by color; old version is green and the latest board is white. :

What are the differences between the Q330-270 and the Q330-271 springcages?

Resolution: Q330-270- T Lock Spring Cage Kit (Inside for T411 and outside all functions except T101, T291, T301) and uses outside torque plate. Q330-271- T Lock Spring Cage Kit ( Inside-all function...: