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FAQs

Can I order a Von Duprin mortise lock exit device without the mortise lock?

Resolution: Yes, use the usual device nomenclature, but state "less lock" in the description.:

Can I order a Von Duprin ALK device with red silk screen lettering on the push pad, rather than using an adhesive alarm sign for the door?

Resolution: The 33/35 and 98/99 series ALK devices may be specified with RSS (red silk screen) touchbar at no additional charge. The touchbar will read "Emergency Exit Only, Push to Open and Sound...:

Are Falcon exit devices available with weep holes?

Resolution: Weep holes are not available with Falcon devices. :

I can't find 113098 or 113099 in Von Duprin price book any longer. This is the double cylinder adapter assembly.

Resolution: This part used to be handed. The new part number (for both door handings) is 114984. Specify finish.:

Can I order ANSI / ASA strikes with Interconnected locks?

Resolution: The CS210, H2101 and H2171 interconnect locks have not be tested or certified with ANSI/ASA strikes, therefore the use of ANSI/ASA strikes with the lock would invalidate any UL rating and warranty ...:

Does an ND lock for extended door thickness require a longer tail piece?

Resolution: Depending on the door thickness, where the centerline of the lock is, and the cylinder type will be required information to be able to determine what tail piece would be required. :

What comes in a ALX Function Kit?

Resolution: Below is a list of contents for the ALX function kits10 Function kit - latch only40 function kit - latch, inside push button and plunger, outside turn assembly44 function kit - latch, inside push b...:

What are ALX chassis kits?

Resolution: With the introduction of the the ALX series, there are chassis kits that can be configured to create all functions except the dummy function. The chassis kit will include a chassis, Rhodes ros...:

What emergency key do you use for falcon MA hotel cylinder housing with SFIC construction core?

Resolution: When the Falcon MA451 is ordered with SFIC construction core the emergency key would have to be ordered separately. Cut key part numbers:KB738-1 6PinKB738-2 7Pin Please provide part # and...:

What are the A and B Rose dimensions for the GS series lock?

Resolution: The A rose has an outer diameter of 2.1"The B rose has an outer diameter of 2.5":