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FAQs

What voltage should I read between SC (signal common) and Ground on a power supply option board 900-2RS or 900-4R/4RL?

Resolution: If the power supply jumper is set for 12VDC, you would expect to measure 12VDC between SC and Ground on the option board. If the power supply jumper is set for 24VDC, you would expect ...:

What is the XQ11-948 part number?

Resolution: XQ11-948 is a part number that is added to a Schlage Interchangeable Core mortise cylinder (either Full Size or Small Format) to invert the cam for cylinder dogging.:

What is the door range for the B580?

Resolution: The B580 will fit a door range of 1-3/8" to 2-1/4" out of the box.:

Can you add the RX option in the field with the Electrified vandlgard mortise lock?

Resolution: Because of the switch location, electrified Vandlgard products must be factory ordered with the RX option as the switch cannot be added in the field. :

Does the Electrified LV RX option require handing in the field?

Resolution: Handing of the RX switch is not required.:

When did the LV9000 Electrified Vandlgard become an available option?

Resolution: This product launched on 04/03/2020.:

What is the part number for the screws on the back side of a 1690/1790 mechanism case?

Resolution: screw.1114 silver screw.1121 brown/black this is a package of 8 screws :

What is the door thickness for the Falcon B161 and B341?

Resolution: The B161 and B341 need to be specified as shown for correct door ranges: 138 for ( 1-3/8"- 1-5/8") or 134 for (>1-5/8"-2"):

What are the differences between the HL6, PL7, & PL8 tubular locks?

Resolution: The HL6 tubular lock is a passage function.The PL7 tubular lock is a privacy function with push-side thumbturn.The PL8 tubular lock is a privacy function with pull-side thumbturn. :

What is the break away lever for the ND series?

Resolution: The levers are designed with a break-away point on the lever that will cause the lever to break off with excessive torque.: