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FAQs

Resolution: They will read HID prox up to 37-bits and iClass CSN. If you have a 48-bit Corporate 1000 Prox this is proprietary to HID and will not work on our readers. We now have new Si readers av...:

Is the 37X Allegion format similar to the Hid H10304 format?

Resolution: Yes, it 37X is same as H10304 HID:

Is the 653 key switch cylinders available with Primus?

Resolution: Order the 653 key switch as 653-XX, then specify a Primus cylinder on a separate line item. Specify a mortise cylinder 1 1/4" length with a straight cam. :

Cannot factory reset the LE lock.

Resolution: The LE lock has a RX module that needs to be properly orientated to execute the FDR process. The RX module and associated stop screw should be on the inside of the door on the mortise b...:

How do I set the relay time delay on the Locknetics WS200?

Resolution: All jumpers installed will give you 0.5 secondsJumpers 3 & 4 installed will give you 5 secondsJumpers 1 & 2 installed will give you 10 secondsAll jumpers off will give you 20 seconds:

How do I order an SFIC construction core for the NDE?

Resolution: The construction core for the Small Format Interchangeable Core (SFIC) is: • 80-035 construction core • 48-311- control key • 48-310- with keys :

Are the holes pre drilled on the 4904A angle brackets?

Resolution: Only the mounting holes to mount it to the frame, the two holes offset slightly to upper edge.:

When ordering the FE410, is there a benefit in choosing either the 4" style or the 5-1/2"?

Resolution: There is not benefit in choosing 4 or 5.5 inch style. You may need to check with your local codes to see why they require. The size difference gives more space between the bottom lever an...:

What comes with Part # 10-152 for the FE410 locks?

Resolution: STANDARD - Combo Strike, Square Corner (10-094 & 10-026). 10-094 Square Corner Strike, 1 1/8" x 2 3/4" 10-026 Square corner, full lip, no box, 1 5/8" x 2 1/4". :

What is the part # for the FE410 screw pack?

Resolution: Part number for the FE410 screw pack is:47244558 - Specify finish option (619, 622, 625, 626 or 716):