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FAQs

Can the DB2000-4WB-KIT be used with DB2000?

Resolution: These kits are ONLY offered and designed to be used with the DB1000 deadbolts. :

Will a BE467 work with 39-030 rabbeted latch kit?

Resolution: The rabbeted latch kit 39-030 will fit with the BE467.:

What does the keyway stamp look like on Schlage keys?

Resolution: Schlage uses a block style stamp on keys (picture below). However when the factory has issues with stamp (broken or unusable) the cylinder stamp that has letters and numbers in line is used. (Refer...:

What is the door range for the Dexter C2000?

Resolution: Standard door thickness is 1 3/8" to 1 3/4".:

What is the door thickness range for the Dexter C2000?

Resolution: Standard door range is 1 3/8" to 1 3/4" for the Dexter C2000 series.:

What are the specs for the L Escutcheon Thru-bolt?

Resolution: 1/4 - 28 UNF-2A Pan Oval Head:

When ordering the Schlage Series Locks with a large format core how is the core pinned?

Resolution: If nothing is specified the cores will be pinned 1 bitted.:

Can you order the HSLR trim as a trim kit only?

Resolution: The ND series locks must be ordered as a complete lock with HSLR, no kits are available.The L9000 series mortise locks can be ordered with the HSLR or can be ordered LLC (less lock case) see below ...:

What throw pins are used for the C987, C988, C990 or C992, C997, C262 or C265?

Resolution: Throw pin (SFIC cam staking pins) part numbers for Falcon MA series mortise housings:C987= A12663-001-00C988= A12663-002-00C990= A12663-003-00C992= A12663- 004-00C997= A12663-001-00C262= A12663-009...:

Does Isonas Pure Access Cloud work on all web browsers?

Resolution: Supported web browsers: - Google Chrome - Mozilla Firefox Does not support: - Internet Explorer - Edge - Netscape - Opera :