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FAQs

What are the power requirements for the RC03/RC04?

Resolution: 2.3W - (without load) 10.4W - (w/600mA load):

What are the power requirements for the IP Bridge?

Resolution: 4W - (without load) 12.46 (w/600mA load) :

Resolution: Hold button for 15 seconds. Wipes all users, rules (cache) If you hit the reset for 3 seconds it just power cycles it.:

Which template can they use for the CO100 push release raceway with the push release button?

Resolution: They can use the template from the AD300 (just for the raceway).:

How much space is recommended on the door frame for mounting a M320 Mag lock?

Resolution: 1 1/2" or more would be recommended to make sure there is plenty of room for mounting but 1 3/8" would be the very minimum.:

Are the Locknetics TB series UL listed?

Resolution: No, there are no UL ratings on the Locknetics TB series. The Touchbar is a request to exit device, that is usually installed as a redundancy to other access control devices for non-fire rated...:

Will Allegion MT readers read HID prox?

Resolution: They will read HID prox up to 37-bits and iClass CSN. If you have a 48-bit Corporate 1000 Prox this is proprietary to HID and will not work on our readers. We now have new Si readers av...:

Is the 37X Allegion format similar to the Hid H10304 format?

Resolution: Yes, it 37X is same as H10304 HID:

Is the 653 key switch cylinders available with Primus?

Resolution: Order the 653 key switch as 653-XX, then specify a Primus cylinder on a separate line item. Specify a mortise cylinder 1 1/4" length with a straight cam. :

Cannot factory reset the LE lock.

Resolution: The LE lock has a RX module that needs to be properly orientated to execute the FDR process. The RX module and associated stop screw should be on the inside of the door on the mortise b...: