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FAQs

Are Schlage or Falcon electrified locks listed to UL1034?

Resolution: Schlage and Falcon electrified cylindrical and mortise locks are not listed to UL1034.:

Von Duprin and Falcon Technical Support Videos

Resolution: Allegion product support agents continually add to the library of common support questions. Click HERE for the Allegion Commercial Product Support YouTube channel. These ...:

What is the L283-057 OSU ferrule pack used for?

Resolution: Used on lower quality doors with a particle core that effectively oil can during the installation. These were designed for those doors and not for general use to prevent oil canning on meta...:

Do LCN/Allegion closers keep the UL listing if the cover is not used when installed?

Resolution: Products should be installed per the manufacturer’s provided installation instructions to maintain the appropriate UL listings. The provided installation instructions are critical in ensuring...:

When adjusting the spring power of an adjustable size closer, how many turns does it take to change from one size to the other?

Resolution: It takes approximately 3 full turns on the spring power adjustment screw to go up or down a spring size.:

Are Ives electric through-wire butt hinges furnished with Allegion Connect (CON) connectors?

Resolution: Effective on all orders placed on or after June 10, 2019, Allegion Connect is a standard feature on all Electrical Through-Wire (TW4 & TW8) 3-knuckle and 5-knuckle hinges. Previously, Allegion ...:

Can the Falcon MEL or EL conversion kit be used on a Monarch exit device?

Resolution: No, if a Monarch device needs to have electric latch retraction, the Falcon conversion kits are not compatible. A new Falcon electrified device would need to be ordered.:

Which Falcon device series and types can be ordered with the MEL option?

Resolution: All Falcon 24 and 25 series devices can have the MEL option, except for the 25-M and F-25-M. :

What is the minimum door opening size for the MEL exit device?

Resolution: 24-R/25-R 3' 2' 11" 24-R/25-R 4' 3' 5" 24-V/25-V 3' 2' 10 5/8" 24-V/25-V 4' 3' 4 5/8" 24-C/25-C 3' 2' 10 5/8" 24-C/25-C 4' 3' 4 5/8" :

How to tell the difference between the older solenoid driven Chexit device and the newer motor driven Chexit device?

Resolution: Externally;The older solenoid driven Chexit device key cylinder for arming and disarming the Chexit feature is mounted through a red, rectangular windo so that the white Status light shines through...: