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FAQs

What head and jamb gasket does not have concealed fasteners?

Resolution: Zero 5881:

What is the diameter of the thumbturn rose on the B500 series deadbolt?

Resolution: Rose measures 2.57 inches in diameter.:

When a Falcon "W" lock is ordered in 622 are all components 622?

Resolution: Lever, Roses and plugs (A or G Keyway) will be supplied in 622 (other section plugs will be supplied in 606).The latch and strike will be supplied in 613Any function using button- button will be su...:

What is the part number for cylinder blocking ring on Von Duprin 555 NL-CA trim?

Resolution: The 555 NL-CA trim on the Von Duprin exit device comes with part # 960676 cylinder pull base ring for 1-3/4 thick doors and part # 960317 for 2-1/4 thick doors. :

Falcon D271 with a modified deadbolt with a pin in the middle of the bolt.

Resolution: CDS-PR1 and it is available from Building Material Specialties in Hillsboro, Oregon.Please click here to see information on the modified D271 deadbolt.:

Can you modify the D271 deadbolt for single action egress?

Resolution: Not available from Schlage.:

Is there a special template (ST) for a 6030 closer being used with a Pemko DSHP 01?

Resolution: No ST needed, just use the standard 6030 instructions/template, locating closer and track from center line of the continuous double swing hinge.:

Why does my MT20W show as not connected when used in USB Mode?

Resolution: MT20W USB Communication for ENGAGE managed systems was enabled on the enrollment reader beginning with MT20W firmware version 39.02.00. Additionally, the computer that the MT20W is connected to mus...:

How does the external inhibit (EI) function on a Von Duprin alarm kit (ALK)?

Resolution: There are two terminals standard on the ALK circuit board. A normally open dry contact from the access control unit is wired to those terminals. After initially arming the ALK at the cy...:

Is there a cylinder replacement available for the old handed 4823, 4824, or 4825 pneumatic cylinders?

Resolution: The 4822 cylinder as it is a direct retrofit to the old handed 4823(4)(5) cylinder but you will also need to the replace the arm as well. The old cover and plate can be reused. Here are the p...: