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FAQs

Can the Von Duprin 996 lever trim accept an RX switch?

Resolution: Can the Von Duprin 996 lever trim accept an RX switch? Yes, the RX switch can be ordered for the Von Duprin 996L lever trim but it must be ordered complete from the factory. There is no...:

Can the Von Dupirn 1609 strike be used on fire rated pairs of doors?

Resolution: Can the Von Duprin 1609 strike be used on fire rated pairs of doors? NO, the 1609 strike can only be used with "standard" rim panic devices on pairs of doors without a mullion. :

Does Von Duprin offer a "keyed removable" option for the 5654 and 5754 aluminum mullions?

Resolution: Does Von Duprin offer a "keyed removable" option for the 5654 and 5754 aluminum mullions? NO, the keyed removable option is not available for the Von Duprin aluminum mullions.:

Will the ALK fit into a Von Duprin 3' EL/QEL exit device?

Resolution: Will the ALK fit into a Von Duprin 3' EL/QEL exit device? NO, the ALK will NOT fit into a Von Duprin 3' EL/QEL exit device. By turning the ALK the other way inside the mechanism c...:

Is there a special template (ST) needed when using a 6030 closer with a Pemko DSH1000 double acting continuous hinge?

Resolution: ST-3637 – 6030 series closers with Pemko DSHP01 double acting continuous hinges.This ST is a templating ST only, it uses all standard parts.ST-3636 - 6030 series closer with Markar DSH1000 double a...:

Can the levers be replaced on the Falcon W18?

Resolution: W18 levers are staked on. Therefore, levers cannot be changed on existing locksets.:

Where can I find the End User License Agreement (EULA) for Schlage Express?

Resolution: The Schlage Express v4.4.5 End User License Agreement (EULA) was updated on 23 April 2019. SES-20190423-A:

Does the CO 200 support the 33D proximity card format?

Resolution: The CO-200/220, when equipped with a proximity card (PR) or proximity card with keypad (PRK) reader utilizing CO-Series Firmware CO.A.30, is capable of supporting 33D format credential types. The C...:

Are Schlage multi-technology readers capable of supporting multi-drop, Open Standard Device Protocol (OSDP) functions?

Resolution: By default our MTxx-485 readers are configured for Secure OSDP.The Schlage multi-technology readers must be configured as RS-485 in order to support Open Standard Device Protocol (OSDP). RS-48...:

Where is the Template or Installation Instructions for the Electrified 370 Series Controls?

Resolution: There is not a separate template of installation instructions for the electrified versions of the 370 Series Controls.The template and instructions for the mechanical version of that trim can be us...: