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FAQs

Where can I find the End User License Agreement (EULA) for Schlage Express?

Resolution: The Schlage Express v4.4.5 End User License Agreement (EULA) was updated on 23 April 2019. SES-20190423-A:

Does the CO 200 support the 33D proximity card format?

Resolution: The CO-200/220, when equipped with a proximity card (PR) or proximity card with keypad (PRK) reader utilizing CO-Series Firmware CO.A.30, is capable of supporting 33D format credential types. The C...:

Are Schlage multi-technology readers capable of supporting multi-drop, Open Standard Device Protocol (OSDP) functions?

Resolution: By default our MTxx-485 readers are configured for Secure OSDP.The Schlage multi-technology readers must be configured as RS-485 in order to support Open Standard Device Protocol (OSDP). RS-48...:

Where is the Template or Installation Instructions for the Electrified 370 Series Controls?

Resolution: There is not a separate template of installation instructions for the electrified versions of the 370 Series Controls.The template and instructions for the mechanical version of that trim can be us...:

How should the 22 or 98/99 series exit device be ordered when using a Schlage AD or CO series exit trim?

Resolution: The exit device can be ordered as exit only (EO). The EO exit device ships as standard in night latch mode, which is what is needed for the Schlage exit trim tailpiece to operate properly.:

What lock replaced the King Cobra series narrow stile lock?

Resolution: Schlage currently does not offer a standalone, electronic lock for use on narrow stile applications. :

Does privacy lockout mode on AD/CO Series lock have an automatic timeout function?

Resolution: AD and CO Series locks equipped with a privacy function (40) do not have an automatic timeout function to resume normal access. In order to resume normal access on a lock that has engaged privacy, ...:

What weather stripping would work best for a pair of 1/2" thick glass doors with both leaves active?

Resolution: Zero 137 is appropriate for this application.:

For the STC49 sealing system, what part is installed first?

Resolution: Install the 564 first.:

What door closer mounting bracket is recommended for the #475?

Resolution: Recommendation: Use Zero 328SPB: