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FAQs

How should the 22 or 98/99 series exit device be ordered when using a Schlage AD or CO series exit trim?

Resolution: The exit device can be ordered as exit only (EO). The EO exit device ships as standard in night latch mode, which is what is needed for the Schlage exit trim tailpiece to operate properly.:

What lock replaced the King Cobra series narrow stile lock?

Resolution: Schlage currently does not offer a standalone, electronic lock for use on narrow stile applications. :

Does privacy lockout mode on AD/CO Series lock have an automatic timeout function?

Resolution: AD and CO Series locks equipped with a privacy function (40) do not have an automatic timeout function to resume normal access. In order to resume normal access on a lock that has engaged privacy, ...:

What weather stripping would work best for a pair of 1/2" thick glass doors with both leaves active?

Resolution: Zero 137 is appropriate for this application.:

For the STC49 sealing system, what part is installed first?

Resolution: Install the 564 first.:

What door closer mounting bracket is recommended for the #475?

Resolution: Recommendation: Use Zero 328SPB:

What head and jamb gasket does not have concealed fasteners?

Resolution: Zero 5881:

What is the diameter of the thumbturn rose on the B500 series deadbolt?

Resolution: Rose measures 2.57 inches in diameter.:

When a Falcon "W" lock is ordered in 622 are all components 622?

Resolution: Lever, Roses and plugs (A or G Keyway) will be supplied in 622 (other section plugs will be supplied in 606).The latch and strike will be supplied in 613Any function using button- button will be su...:

What is the part number for cylinder blocking ring on Von Duprin 555 NL-CA trim?

Resolution: The 555 NL-CA trim on the Von Duprin exit device comes with part # 960676 cylinder pull base ring for 1-3/4 thick doors and part # 960317 for 2-1/4 thick doors. :