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FAQs

Does Von Duprin carry an electric strike for pairs of doors with the typical ANSI 4 7/8" edge prep?

Resolution: Does Von Duprin carry an electric strike for pairs of doors with the typical ANSI 4 7/8" edge prep? NO, Von Duprin does NOT carry an electric strike for pairs of doors with a 4 7/8" edg...:

Is the Falcon X lock discontinued?

Resolution: The Falcon X lock was discontinued in July 2024 and is no longer available. :

Is the LT172 double dummy trim just a pair of LT170 single dummy trim?

Resolution: The LT172 double dummy trim sets do not have any unique components; two sets of the LT170 single dummy trim sets are provided.:

Are Schlage or Falcon electrified locks listed to UL1034?

Resolution: Schlage and Falcon electrified cylindrical and mortise locks are not listed to UL1034.:

Von Duprin and Falcon Technical Support Videos

Resolution: Allegion product support agents continually add to the library of common support questions. Click HERE for the Allegion Commercial Product Support YouTube channel. These ...:

What is the L283-057 OSU ferrule pack used for?

Resolution: Used on lower quality doors with a particle core that effectively oil can during the installation. These were designed for those doors and not for general use to prevent oil canning on meta...:

Do LCN/Allegion closers keep the UL listing if the cover is not used when installed?

Resolution: Products should be installed per the manufacturer’s provided installation instructions to maintain the appropriate UL listings. The provided installation instructions are critical in ensuring...:

When adjusting the spring power of an adjustable size closer, how many turns does it take to change from one size to the other?

Resolution: It takes approximately 3 full turns on the spring power adjustment screw to go up or down a spring size.:

Are Ives electric through-wire butt hinges furnished with Allegion Connect (CON) connectors?

Resolution: Effective on all orders placed on or after June 10, 2019, Allegion Connect is a standard feature on all Electrical Through-Wire (TW4 & TW8) 3-knuckle and 5-knuckle hinges. Previously, Allegion ...:

Can the Falcon MEL or EL conversion kit be used on a Monarch exit device?

Resolution: No, if a Monarch device needs to have electric latch retraction, the Falcon conversion kits are not compatible. A new Falcon electrified device would need to be ordered.: