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FAQs

Can Dummy Trim be used with Fire Rated Exit Devices?

Resolution: Dummy Trim can be used with Fire Rated Exit Devices.Because Dummy Trims have no way of unlatching the Exit Device, they are not commonly used with Fire Rated Exit Devices unless the device has Elec...:

Does Von Duprin carry an electric strike for pairs of doors with the typical ANSI 4 7/8" edge prep?

Resolution: Does Von Duprin carry an electric strike for pairs of doors with the typical ANSI 4 7/8" edge prep? NO, Von Duprin does NOT carry an electric strike for pairs of doors with a 4 7/8" edg...:

Is the Falcon X lock discontinued?

Resolution: The Falcon X lock was discontinued in July 2024 and is no longer available. :

Is the LT172 double dummy trim just a pair of LT170 single dummy trim?

Resolution: The LT172 double dummy trim sets do not have any unique components; two sets of the LT170 single dummy trim sets are provided.:

Are Schlage or Falcon electrified locks listed to UL1034?

Resolution: Schlage and Falcon electrified cylindrical and mortise locks are not listed to UL1034.:

Von Duprin and Falcon Technical Support Videos

Resolution: Allegion product support agents continually add to the library of common support questions. Click HERE for the Allegion Commercial Product Support YouTube channel. These ...:

What is the L283-057 OSU ferrule pack used for?

Resolution: Used on lower quality doors with a particle core that effectively oil can during the installation. These were designed for those doors and not for general use to prevent oil canning on meta...:

Do LCN/Allegion closers keep the UL listing if the cover is not used when installed?

Resolution: Products should be installed per the manufacturer’s provided installation instructions to maintain the appropriate UL listings. The provided installation instructions are critical in ensuring...:

When adjusting the spring power of an adjustable size closer, how many turns does it take to change from one size to the other?

Resolution: It takes approximately 3 full turns on the spring power adjustment screw to go up or down a spring size.:

Are Ives electric through-wire butt hinges furnished with Allegion Connect (CON) connectors?

Resolution: Effective on all orders placed on or after June 10, 2019, Allegion Connect is a standard feature on all Electrical Through-Wire (TW4 & TW8) 3-knuckle and 5-knuckle hinges. Previously, Allegion ...: